Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Araceli Soler

Madera

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Boot Barn
10.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Store Manager

Five Below
01.2020 - 07.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Assistant Manager

Office Depot OfficeMax
07.2019 - 01.2020
  • Assistant Manager , customer service, cashier, stocker, maintenance, computer work, inventory, payroll, schedule making, loss prevention, open and close, end of day deposit, training employees, cash handling, print services, hazardous waste, weekly sales, ad support.

Supervisor

Dollar General
12.2017 - 06.2019
  • Lead sales associate, key holder, bank runs, manage tills, counting in money drawers, inventory, stocking products, opening and closing store, finalizing deposits at end of day, work truck load day, work seasonal, do resets, payroll, audits.

Supervisor

Goodwill
01.2015 - 12.2017
  • Supervisor, key holder, bank runs, manage tills, inventory, stocking products, opening and closing store, finalizing deposits at end of day, payroll, audits.

Education

High school or equivalent -

Pioneer Technical Center

Skills

  • Store Manager
  • Cashier
  • Key Holder
  • Logistics
  • Onsite
  • Drilling
  • Applied Behavior Analysis
  • Sales
  • Receptionist
  • Spanish
  • Sales Management
  • English
  • Retail management
  • Merchandising
  • Supervising experience
  • Leadership
  • Assistant manager experience

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Assistant Manager

Boot Barn
10.2022 - Current

Store Manager

Five Below
01.2020 - 07.2022

Assistant Manager

Office Depot OfficeMax
07.2019 - 01.2020

Supervisor

Dollar General
12.2017 - 06.2019

Supervisor

Goodwill
01.2015 - 12.2017

High school or equivalent -

Pioneer Technical Center

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Araceli Soler