Araceli Morales
Compton
Summary
Adept at vital signs monitoring and fostering patient care, I enhanced patient satisfaction at Sunset Villa Post Acute through compassionate service and meticulous attention to detail. My background in operations management with Mariscos El Manano and United Airlines underscores my ability to elevate team performance and customer satisfaction, showcasing my multitasking and organizational skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA
Sunset Villa Post Acute
05.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Manager of Operations
Mariscos El Manano
03.2020 - Current
- Successfully executed large-scale banquet events through meticulous attention to detail and clear communication among team members.
- Contributed to a cohesive team environment by assisting fellow servers with tasks when needed, resulting in smooth operations.
- Served as an integral part of the restaurant''s success by consistently achieving performance goals and contributing to a positive work environment.
- Ensured efficient meal service by accurately taking and delivering food orders in a timely manner.
- Demonstrated excellent food safety practices during all aspects of food handling, ensuring adherence to health department guidelines.
- Promoted upselling strategies through knowledge of menu items and specials, contributing to higher sales revenue for the establishment.
- Collaborated with kitchen staff for seamless communication of special dietary requests, leading to increased customer satisfaction.
- Maintained an organized and clean work area by consistently clearing tables, resetting place settings, and restocking supplies as necessary.
- Provided friendly, courteous service to create memorable moments for guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Supervisor of Operations
United Airlines
07.2016 - 09.2021
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Education
Nurse Assistant - CNA
Prestige Career College
Huntington Park, CA05-2022
GED -
Belmont College Preparatory School
Los Angeles, CA04-1992
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Attention to detail
- Feeding assistance
- Maintaining confidentiality
- Emotional support
- Multitasking and organization
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
Spanish
Professional Working
English
Professional Working
Timeline
CNA
Sunset Villa Post Acute
05.2022 - Current
Manager of Operations
Mariscos El Manano
03.2020 - Current
Supervisor of Operations
United Airlines
07.2016 - 09.2021
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Nurse Assistant - CNA
Prestige Career College
GED -
Belmont College Preparatory School
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