Team lead with a strong focus on employee training, team building, and effective communication. Proven ability to motivate staff and implement process improvements, driving productivity and achieving team goals. Also meeting deadlines assignments.
Overview
4
4
years of professional experience
Work History
Team Lead
Le Chef Bakery
Los Angeles
06.2024 - 06.2025
Supported team members in completing daily assignments and responsibilities.
Assisted in planning schedules to ensure efficient workflow among staff.
Communicated effectively with team to address questions and concerns.
Organized training sessions for new employees on company protocols.
Monitored inventory levels and reported shortages to management promptly.
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Identified opportunities for process improvements, implementing changes when required.
Motivated staff through positive reinforcement techniques.
Receptionist
Pacific American Fish Company
Vernon
03.2021 - 07.2022
Greeted visitors and directed them to appropriate staff members.
Answered phone calls and routed inquiries to relevant departments.
Maintained organized reception area with supplies and information materials.
Assisted in processing incoming and outgoing mail and deliveries.
Ensured compliance with safety protocols in the reception area environment.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Assisted with onboarding of new employees by providing orientation information and support.
Provided administrative support to various departments, assisting with document preparation and data entry.
Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.