Araceli Frias
Downey
Summary
Licensed Vocational Nurse professional prepared for this role with strong background in patient care and medical assistance. Known for effective team collaboration and adaptability to changing needs. Skilled in administering medications, wound care, and patient monitoring. Reliable and focused on achieving positive health outcomes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Network Compliance Coordinator - Clinical
SCAN Health Plan
08.2020 - Current
- Track and trend documents related to Delegation Oversight Processes, including audit logs and Correction Action Plans.
- Partner with clinical staff to report findings and make recommendations to committees.
- Provide educational phone calls to office staff at provider offices to prepare them for audits.
- Issue corrective action plans, and facilitate the closure of corrective action plans within set time frames.
- Communicate actively with the manager, supervisor, SCAN auditors, and provider offices to ensure compliance with audit processes.
- Manage multiple schedules.
- Provide excellent internal and external customer service.
- Working knowledge of Medicare and Medi-Cal guidelines.
Intern
05.2024 - 08.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working alongside nursing staff, applying learned concepts directly into relevant work situations.
- Monitored vital signs and reported changes to healthcare team members.
- Supported patient mobility by assisting with transfers and ambulation exercises.
- Administered medications via oral, subcutaneous, and/or intramuscular injections, monitored responses, and documented them in electronic health records.
- Performed regular rounds to check on well-being of patients.
- Assisted nursing staff with daily patient care tasks and activities.
- Assessed patients' vitals and recorded in electronic medical records.
Residency Coordinator
PIH Health Hospital Downey
12.2018 - 08.2020
- Coordinated residency application processes, ensuring timely communication with applicants and faculty.
- Managed scheduling of interviews and assessments for residency candidates, optimizing time allocation for evaluators.
- Maintained accurate records of candidate information and residency program requirements in compliance with accreditation standards.
- Developed training materials for new staff on residency coordination procedures, improving onboarding efficiency.
- Facilitated orientation sessions for incoming residents, fostering integration into the program and department culture.
- Monitored resident progress through evaluations and assessments, identifying areas of improvement and providing ongoing support for growth opportunities.
- Coordinated residents schedules, ensuring adequate coverage for all hospital departments while balancing educational requirements.
Lead Medical Assistant
Community Medical Group of Downey
01.1995 - 12.2018
- Supervised daily operations of medical assistants to ensure optimal patient care and workflow efficiency.
- Trained and mentored new staff on procedures, protocols, and best practices in patient management.
- Assisted in developing and implementing office policies that enhance service delivery and patient satisfaction.
- Coordinated scheduling for patient appointments, ensuring minimal wait times and efficient use of resources.
- Resolved complex patient inquiries, fostering a supportive environment while enhancing patient trust and engagement.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Taught patients about medications, procedures, and care plan instructions.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated referrals to specialists and provided comprehensive support throughout the entire referral process for seamless patient care transitions.
Education
LVN - Nursing
California Career Institute
Anaheim, CA10-2025
Medical Assistant -
American Career College
CASkills
- Medication administration
- Electronic health records
- Medical terminology
- Customer service excellence
- Quality assurance processes
- Compassionate care and communication
- HIPAA guidelines
- Punctual and reliable
- Team leadership
- Excellent communication skills
- Data tracking and analysis
- Workflow efficiency
Certification
- IV Therapy and Blood Withdrawal
- Wound Care
- Tracheostomy Training
- ECG Certification
Languages
Spanish
Timeline
Intern
05.2024 - 08.2025
Network Compliance Coordinator - Clinical
SCAN Health Plan
08.2020 - Current
Residency Coordinator
PIH Health Hospital Downey
12.2018 - 08.2020
Lead Medical Assistant
Community Medical Group of Downey
01.1995 - 12.2018
LVN - Nursing
California Career Institute
Medical Assistant -
American Career College