ARACELI DISHCHYAN
Pacoima,CA
Summary
Dedicated school administrative manager skilled in overseeing front office operations and fostering positive family interactions. Expertise in handling sensitive information, coordinating documentation, and managing multiple priorities. Bilingual in English and Spanish, committed to delivering high-quality service in fast-paced educational settings. Administrative and customer service professional with extensive experience in school administration and front office operations. Adept at managing inquiries, maintaining accurate records, and coordinating communication among families and staff in fast-paced environments. Bilingual in English and Spanish, with strong attention to detail and organizational skills. Experienced School Administrative Manager with proven background in educational leadership. Skilled in managing school operations, enforcing policies, and facilitating communication between staff, students, and parents. Strengths include strategic planning and problem-solving to improve efficiency across administrative functions. Contributed significantly to enhancing school performance through effective management strategies.
Overview
14
14
years of professional experience
Work History
School Administrative Manager
Ingenium Charter Middle School
Winnetka, USA
04.2012 - Current
- Oversee daily front office operations and provide a welcoming, professional environment for families, students, staff, and visitors.
- Serve as a primary point of contact for parents and families, responding to questions and directing inquiries to the appropriate staff members.
- Coordinated communication among families, teachers, administration, and staff to ensure timely follow-up.
- Maintain accurate student records, attendance information, files, and confidential documentation in school databases and administrative systems.
- Process and organize paperwork and documentation while ensuring information is complete and accurate.
- Handle sensitive and confidential student and family information with discretion and professionalism.
- Answer and manage telephone calls, provide information, take messages, and follow up on family and administrative requests.
- Enter and update information in school databases and administrative systems with strong attention to accuracy and deadlines.
- Assist with scheduling, meetings, school events, correspondence, and other administrative activities.
- Support staff and administration with clerical tasks, document preparation, filing, and day-to-day office needs.
- Troubleshoot day-to-day concerns and resolve questions professionally and efficiently.
- Manage multiple responsibilities in a fast-paced environment while working independently and as part of a team.
Merchandise Associate
TJ Maxx
West Hills, USA
- Delivered friendly and professional customer service to enhance customer experience in a busy retail environment.
- Guided customers with questions and directed them to appropriate departments or resources to facilitate their shopping needs.
- Operated registers and processed customer transactions accurately.
- Answered telephones and assisted with customer inquiries.
- Organized and maintained fitting rooms and sales areas to create a welcoming shopping environment.
- Worked collaboratively with team members to complete daily responsibilities.
- Demonstrated reliability, professionalism, and the ability to work efficiently with minimal supervision.
Education
Units in Child Development - Child Development, Director, Preschool, Infant Care Teacher
Pierce College
Woodland Hills, CAHigh School Diploma / GED -
Stanley High school
Skills
- Enrollment & Administrative Support
- Family & Customer Service
- Front Office & Reception Duties
- Telephone & Call Management
- Application & Document Support
- Confidential File Management
- Database & Student Information Systems
- Document Processing & Organization
- Written & Verbal Communication
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Scheduling & Calendar Coordination
- Problem Solving & Conflict Resolution
- Policy & Procedure Compliance
- Multitasking & Time Management
- Team Collaboration
- Bilingual: English & Spanish
- Armenian Language Skills
- Email & Telephone Communication
- Database Management
- Electronic & Paper Filing
- Administrative Office Equipment
- Reliable
- Honest
- Responsible
- Positive Attitude
- Fast Learner
- Detail-Oriented
- Team Player
- Compassionate
- Strong Work Ethic
- Able to Work Independently
- Attendance tracking
- Document organization
- Database entry
- Event coordination
- Customer relationship management
- Problem resolution
- Facilities management
- Records management
- Scheduling coordination
- School event coordination
- Staff development
- Codes of conduct
- Attendance monitoring
- Parent communication
- Student accommodation
- School administration
- Community engagement
- Fundraising
- Policies and procedures implementation
- Problem-solving
- Student and parent relations
Languages
- English, Fluent
- Spanish, Fluent
- Armenian, Language Skills
Technology And Administrative Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Email & Telephone Communication
- Data Entry
- Database Management
- Student Information Systems
- Document Preparation
- Electronic & Paper Filing
- Recordkeeping
- Administrative Office Equipment
Timeline
School Administrative Manager
Ingenium Charter Middle School
04.2012 - Current
Merchandise Associate
TJ Maxx
Units in Child Development - Child Development, Director, Preschool, Infant Care Teacher
Pierce College
High School Diploma / GED -
Stanley High school