Araceli Aquino

The Administrative Assistant III position acts as the point of contact between management and internal/external customers.

Essential Functions:

• Tracks expenses for a department including overseeing coordination with the finance department to manage and maintain an accounting system that tracks the usage of program and/or client funds, including petty cash and reconciliation process.
• Oversees the implementation and maintenance of tracking systems for agency program details, which could include inventory of office supplies, vehicle maintenance and scheduling.
• Acts as receptionist, providing a high level of customer service to both external and internal customers; receives and screens visitors and telephone calls; takes messages, directs the caller to the proper office or person and/or provides information that may require the application and explanation of rules, policies and procedures.
• Maintains collaborative, productive professional working relationships with community partners and works collaboratively with all internal and external partners.
• Recruits, recommends candidates for hire, and manages Housing Coordinators.
• Manages Payee Representative Program. Creates and manage clients budgets for monthly SSA income . Check requests and disbursements for clients. Also , oversee and create annual ledgers with clients expenses .
• Acts as liaison between Father Joes Villages and the Social Security Administration and ensures all Annual Reports and other request from SSA are submitted on time.

Supervisor of Housing Coordinators.

Essential Functions:

• Oversees the management of housing vouchers, coordination of housing placements and other Housing Coordinator Duties.
• Provides oversight to Housing Coordination and use of the Coordinated Entry System by attending case conferencing as needed and ensuring that matches are reviewed for eligibility and intakes are completed in a timely manner.
• Assists in transporting and coordinating transportation for clients to housing-related appointments, as needed.
• Attend management meetings and oversee the implementation of procedures during leasing process for new housing projects .
• Has close interaction with developers, and other agencies like San Diego Housing Commission , Regional Task Force of Homelessness, County of San Diego , to ensure the completion of housing intakes.

• Maintained database of housing resources, landlords and management companies.
• Managed the application process, thoroughly reviewing documents for accurate income verification and eligibility determination.
• Oversaw the leasing process from initial inquiry through move-in preparations to ensure seamless transitions for new tenants.
• Request new referrals for vacant units at property under housing vouchers.

This position assists clients with identified areas of need to develop the skills to live independently, maintain housing placement, and increase their overall wellness and quality of life.

• Supports clients in learning and engaging in life skills such as navigating and utilizing public transportation, grocery shopping and accessing community resources.

• Helps facilitate, promote and track wellness activities and outings for clients.

• Identifies resources in the community that meet the need of tenants and makes information available via bulletin boards, newsletters, etc.

• Documents and communicates with team members, including case notes, pass down of pertinent client information and other administrative tasks delegated by supervisor.

• Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
• Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
• Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
• Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.