Arabella Enerio
Peace River,AB
Summary
Accomplished Franchise Owner at KFC Peace River, adept in operations management and strategic planning, significantly enhanced business profitability and customer loyalty through innovative marketing and talent development. Demonstrated excellence in financial management and verbal communication, fostering robust franchise relations and community support. Achieved notable cost reductions and efficiency improvements in administrative and payroll processes. Highly successful Franchise Owner with solid background in Restaurant operations. Directs business activities with proven expertise in strategic planning, marketing and staff leadership. Expert in driving consistent growth. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 7 years of experience. Highly effective and comfortable working with people at all levels in organization. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Franchise Owner
KFC Peace River
03.2017 - Current
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Analyzed sales data to identify market trends, adjust product offerings accordingly, leading to increased demand for popular items.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Spearheaded local charitable initiatives on behalf of the franchise brand, enhancing public perception and goodwill within the community.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
Bookkeeper
KFC Peace River
03.2017 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Property Custodian
Bureau Of Internal Revenue
05.2004 - 03.2008
- Maintained accurate records of property assets, ensuring proper documentation for insurance purposes.
- Reduced maintenance costs by implementing preventative measures and regularly inspecting equipment for potential issues.
- Managed vendor relationships, negotiating contracts and overseeing the quality of work performed on properties.
- Assisted in budget development, monitoring expenses, and identifying opportunities for cost savings throughout property operations.
- Supervised supplies in inventory and submitted reorder requests.
Payroll Administrator
Bureau Of Internal Revenue
05.2004 - 03.2008
- Streamlined payroll processes by implementing efficient software and automation tools.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
Education
Bachelor of Science - Major in Management Accounting
Ateneo De Davao University
Davao City03.2000
Skills
- Operations Management
- Brand Compliance
- Franchise Relations
- Regulatory Compliance
- Budget Administration
- Business Management
- Labor Relations
- Administrative Oversight
- Staff hiring
- Cost Reduction
- Human Resource Management
- Talent Development
- Strategic Planning
- Financial Planning
- Marketing
- Business Planning
- Business Administration
- Quality Management Systems
- Verbal and written communication
- Financial Management
- Sales management
Languages
English
Native or Bilingual
Additional Information
Business of the Year Awardee 2022 - Chamber of Commerce Peace River
Rookie of the Year 2018 Nominee - KFC Global 2018 in Orlando Florida
Timeline
Franchise Owner
KFC Peace River
03.2017 - Current
Bookkeeper
KFC Peace River
03.2017 - Current
Property Custodian
Bureau Of Internal Revenue
05.2004 - 03.2008
Payroll Administrator
Bureau Of Internal Revenue
05.2004 - 03.2008
Bachelor of Science - Major in Management Accounting
Ateneo De Davao University
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