A dedicated and responsible Part-time/Full-time Receptionist worker seeking employment in your organization.
Future medical professional equipped with substantial experience in medical office management, including patient intake and scheduling. Proven ability to foster team collaboration and adapt to varying operational needs. Known for efficient multitasking and excellent patient interaction skills.
Overview
3
3
years of professional experience
Work History
Reception Assistant (Volunteer)
Ajax Family Practice & Walk-in Clinic
06.2023 - 09.2023
Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
Coordinated patient scheduling, check-ins and check-outs
Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
Collaborated with medical staff to ensure seamless communication and coordination of patient care.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Sales Associate (Cash)
Winners & HomeSense
08.2023 - Current
Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers
Followed merchandising guidelines to present visually appealing displays
Mentored new sales associates to contribute to the store’s positive culture
Maintained a calm demeanour and professionally managed issues in busy, high-stress situations
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
Resolved all customer complaints professionally while prioritizing customer satisfaction
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Tim Hortons
08.2021 - 09.2022
Collaborated with other cashiers, offering assistance to other teammates during busy times
Managed inventory and directed supported support staff to assist customers in need
Monitored guest’s waiting lists while communicating wait times
Stocked shelves and maintained clean stations
Entered sales into the cash register and collected/processed payment
Education
Bachelor's of Health Science - Health Sciences
Ontario Tech University
Oshawa, Ontario
06-2026
Certificate - Standard First Aid & CPR/AED Level C
Red Cross
Whitby, ON
07-2022
High School Diploma -
Notre Dame Catholic Secondary
06-2022
Certificate - Level B1 DELF Examination
Notre Dame C.S.S
05-2022
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Reliable and punctual
Outgoing Personality
Scheduling appointments
Calendar Management
Phonenumbers
647-767-6260, 289-388-7676
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Sales Associate (Cash)
Winners & HomeSense
08.2023 - Current
Reception Assistant (Volunteer)
Ajax Family Practice & Walk-in Clinic
06.2023 - 09.2023
Cashier
Tim Hortons
08.2021 - 09.2022
Bachelor's of Health Science - Health Sciences
Ontario Tech University
Certificate - Standard First Aid & CPR/AED Level C
Red Cross
High School Diploma -
Notre Dame Catholic Secondary
Certificate - Level B1 DELF Examination
Notre Dame C.S.S
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