Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Key Qualifications
Employee of the Month
Timeline
Generic

Aqueena Braganza

Summary

Detail-oriented and highly motivated professional with strong customer service experience, seeking to transition into a law clerk role. Adept at working in fast-paced environments while maintaining accuracy and efficiency. Experienced in data entry, record-keeping, and client interactions. Dedicated to supporting legal teams with organization, communication, and administrative tasks.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

6
6
years of professional experience

Work History

Supervisor

Canada Post
05.2022 - Current
  • Sell postal products and service to the business community and public, Controlled cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
  • Sort, distribute and process mail into appropriate classifications
  • Address delivery and service difficulties to resolve problems thoroughly and quickly
  • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
  • Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts
  • Ensure the store is visually appealing and properly merchandised to attract customers and drive sales
  • Manage staff and assign duties, train staff on new Procedures
  • Evaluate and improve customer service and respond to customer requests and issues, Provide customers with information and forms

Front cash Supervisor & Merchandiser

Shoppers Drug Mart
05.2022 - Current
  • Provided superior and efficient customer service
  • May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries
  • Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
  • Performed other duties as required including Cash duties Planning, Judgement and Decision Making
  • SKILLS - Computer literate, Register Skills, Organized and detailed oriented, Efficient time management skills, Ability to work in a fast pace environment and Ability to work independently and as part of a team

Assistant Team Leader/ Cashier

Dollarama
07.2021 - 04.2022
  • Managed resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves
  • Provided support to the Store Manager, Assistant-Manager and Team Leader in overseeing the daily retail store operations and in the absence of the Store Manager, Assistant-Manager and Team Leader, the Assistant Team Leader ensures that store opening/closing and asset management procedures
  • Ensuring that company rules and regulations are explained, understood and followed by all team members
  • Operating a cash register – Opening and Closing Cash duties
  • Assisting in receiving and stocking of all merchandise
  • Ensuring the established merchandising practices are followed

Hardgoods Associate (Key Holder)/ Cashier

Giant Tiger
11.2019 - 07.2021
  • Processed sales and payments, Refunds and exchanges
  • Maintained accurate records of all transactions
  • Packaged merchandise and assisted customers in loading when needed
  • Receiving shipments, which includes unpacking boxes, sorting received items, and disposing of boxes and packing materials
  • Following up on hot selling items and completing markdowns and SKU changes when needed
  • Assisting cashiers in periods of high customer volume
  • Offering support and training to new employees
  • Assuming managerial responsibilities in the event of management absentees
  • E-commerce - Filling out paperwork and documents, tracking stocks, packaging, communicating with customers for updates or Refund & curbside pickup

Legal Assistant/ Receptionist

Law Office of Vanee Senthooran
07.2019 - 10.2019
  • Greeted clients and visitors and answering visitor inquiries
  • Answered phone calls and routing incoming calls on a multi-line telephone system, taking detailed messages, returning calls promptly
  • Attended all matters assigned, managing the clients and their files, organizing files and maintaining the same
  • Filing, Bank and Client Reports, change in ownership, drafting letters, prepared documentation & trust ledgers /closing the files and Correspondence in general
  • Attended to all Real Estate Transactions including Sale, Purchase, Refinance, Mortgages & Transfers
  • Knowledge in Lawyer Done Deal / Conveyancer
  • Communicated with the bank and other lawyers regarding mortgage
  • Assisted the lawyer with respect to all non-real estate matters

Education

Law clerk co-op -

Fanshawe college
01.2026

Business Administration -

CIMT College
01.2021

Bachelor of Business Administration (BBA) -

Amity University Dubai
01.2018

Skills

  • Computer literate
  • Register Skills
  • Organized and detailed oriented
  • Efficient time management skills
  • Ability to work in a fast pace environment
  • Ability to work independently and as part of a team
  • Training and mentoring
  • Reliable and punctual
  • Microsoft Office Suite
  • Fast learner
  • Scheduling/Planning
  • File organization

Accomplishments

  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Arabic (Basic)
Urdu
Hindi
Punjabi and 7+ Indian Regional Languages
Professional Working

Key Qualifications

  • Over 3 years of experience in customer service and leadership roles, demonstrating strong problem-solving and client relations skills.
  • Skilled in data entry, document management, and maintaining accurate records.
  • Strong communication and interpersonal skills, with the ability to interact effectively with clients, legal professionals, and team members.
  • Highly organized, detail-oriented, and capable of multitasking in high-pressure environments.
  • Proficient in computer databases and software programs for record-keeping and documentation.

Employee of the Month

At shoppers durg mart was awarded th employee of the month December, 2024

Recognized for: Excellence, Ownership and Respect

Timeline

Supervisor

Canada Post
05.2022 - Current

Front cash Supervisor & Merchandiser

Shoppers Drug Mart
05.2022 - Current

Assistant Team Leader/ Cashier

Dollarama
07.2021 - 04.2022

Hardgoods Associate (Key Holder)/ Cashier

Giant Tiger
11.2019 - 07.2021

Legal Assistant/ Receptionist

Law Office of Vanee Senthooran
07.2019 - 10.2019

Business Administration -

CIMT College

Bachelor of Business Administration (BBA) -

Amity University Dubai

Law clerk co-op -

Fanshawe college

Similar Profiles

CREATE PROFILE
Aqueena Braganza