Hi, I’m
Aqsa Waqas
Dental/Administrative Assistant
Regina,SK
Summary
Adept at enhancing patient and client experiences, I leveraged office administration and organizational skills through my work experiences to streamline operations and improve workplace flow. Skilled in electronic records management and patient confidentiality, my background includes significant achievements in efficiency and communication, contributing to a seamless experience.
Overview
3
years of professional experience
5
Certifications
2
Languages
Work History
123dentist
Patient Coordinator
01.2025 - Current
Job overview
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Moana/Aura/Fourth Ave Dental
Dental Assistant
09.2024 - 01.2025
Job overview
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and arranged instruments, and required materials for dental procedures.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Took x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
Garden Ridge Dental
Administrative Assistant
06.2024 - 01.2025
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Manage accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
Hillberg & Berk
Key Holder
05.2022 - 01.2024
Job overview
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Education
Sasakatchewan PolytechnicRegina, SK
Certificate from Dental Assisting
05.2001
University Overview
- Dr. Karim & Dora Nasser Scholarship Award, 2023
Skills
Patient confidentiality
Certification
WHMIS 2015
Timeline
Patient Coordinator
123dentist
01.2025 - Current
Dental Assistant
Moana/Aura/Fourth Ave Dental
09.2024 - 01.2025
Administrative Assistant
Garden Ridge Dental
06.2024 - 01.2025
Respect in the workplace
03-2024
WHMIS 2015
08-2023
Academic Integrity
08-2023
First Aid & CPR, AED Level C
06-2023
Retail Sales 101
06-2022
Key Holder
Hillberg & Berk
05.2022 - 01.2024
Sasakatchewan Polytechnic
Certificate from Dental Assisting
05.2001
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