Summary
Overview
Work History
Education
Skills
Timeline
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AQLEEMA ANWAR

Etobicoke,Canada

Summary

I specialize in helping clients streamline operations for better efficiency. I have a knack for designing, organizing, and reviewing customized online courses that meet client needs. I also enjoy creating content for blogs and websites, always aiming to connect with and educate audiences effectively.

Overview

18
18
years of professional experience

Work History

Online Business Manager/ Course Creator

Freelance
01.2020 - Current
  • Moderation of online community.
  • Online business process streamlining and automation.
  • Develop educational content and materials for online learning.
  • Design, organize, and review courses for various clients.
  • Blog and website content contributor.

Customer Service Trainer

Uline
Milton, Canada
10.2012 - 07.2019
  • Designed and implemented procedural training every quarter for 45+ employees.
  • Answered coworkers' inquiries via the Helpline for questions related to order processing, products, shipping, and returns.
  • Customer service for external customers.
  • Conducted quarterly department audits for internal compliance

Associate Producer

CBC
Toronto, Canada
01.2007 - 12.2012
  • Developed all graphic elements based on input from writers and show producers.
  • Managed and coordinated requests from reporters on local, national, and global levels.
  • Handled video editing tasks and chose shots to match news stories.

Education

Certificate - Online Educator

College of Educators
Mississauga, ON
04-2020

Certificate - Adult Learning And Education

Humber College
Toronto
08.2019

Diploma - Broadcast Journalism

Seneca College of Applied Technology
07.2006

Skills

  • Process Improvement
  • Documentation proficiency
  • Team Building and Leadership
  • Coaching and Mentoring
  • Canva
  • Google Suite
  • Air Table
  • Clientflow Management Tools

Timeline

Online Business Manager/ Course Creator

Freelance
01.2020 - Current

Customer Service Trainer

Uline
10.2012 - 07.2019

Associate Producer

CBC
01.2007 - 12.2012

Certificate - Online Educator

College of Educators

Certificate - Adult Learning And Education

Humber College

Diploma - Broadcast Journalism

Seneca College of Applied Technology

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AQLEEMA ANWAR