Aqel Alhosiny
Spring Valley
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Lakeside
09.2004 - 07.2025
- Dispensed medications accurately and efficiently to patients and healthcare providers.
- Managed inventory levels, ensuring medication availability and proper storage conditions.
- Assisted pharmacists in preparing prescriptions and providing medication consultations.
- Maintained cleanliness and organization of pharmacy workspace and equipment.
- Processed insurance claims and resolved billing issues for customers.
- Educated patients on medication usage, side effects, and storage recommendations.
- Trained new pharmacy staff on procedures, systems, and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
Education
Certificate of Technical Studies - Pharmacy tech
Grossmont Health Accupations Center
Santee, CA06-2001
Skills
- Medication dispensing
- Inventory management
- Prescription verification
- Insurance processing
- Patient education
- Drug storage compliance
Languages
English
Professional
Arabic
Professional
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
09.2004 - 07.2025
Certificate of Technical Studies - Pharmacy tech
Grossmont Health Accupations Center