Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

April Fletcher, BBA

Port Hawkesbury,Canada

Summary

Passionate, lifelong learner seeking a challenging and rewarding opportunity to enrich the learner experience. I strive to create a safe, engaging atmosphere that facilitates communication and inclusivity while delivering excellence in student-centered learning opportunities and improving organizational systems.

Overview

19
19
years of professional experience

Work History

INSTRUCTOR

Robertson College
07.2025 - Current
  • Facilitate a series of asynchronous micro-courses via Brightspace Instance:
  • Diversity, Equity & Inclusion
  • Facilitation
  • Course Design
  • Instructional Design
  • Assessment
  • Technology Integration
  • Evaluate learner submissions and provide constructive feedback.
  • Respond to ongoing communications via phone, email and video conference.
  • Provide accommodation, guidance and support to students as required.

ACCOUNTS RECEIVABLE (A’PAQT PROJECT)

Nova Scotia Community College
07.2024 - Current
  • Provide exceptional front-line service for learners aligned with the A’paqt Project, which includes taking payments, closing and balancing cash, and other duties, as required.
  • Assist eligible students to meet financial obligations through the allocation of various Awards for Marine-based programs.
  • Utilize computer applications such as Microsoft Office Suite, E-mail, and PeopleSoft to provide a positive overall experience for learners and stakeholders alike.

INSTRUCTOR

Eastern College - Centre for Distance Education
01.2019 - 03.2025
  • Instruct course content via Moodle-based LMS for Dental Terminology, Dental Office Administration and Dental Software (specifically ABELDent) courses.
  • Make necessary adjustments to the curriculum as required.
  • Grade assignments and quizzes.
  • Respond to student and faculty calls and emails.
  • Provide support and assistance to students as required.

ADJUNCT FACULTY

Robertson College
09.2019 - 09.2023
  • Facilitate course content via Brightspace for Dental Office Administration I & II, and the Dental Practicum
  • Develop or revise course content, as required.
  • Evaluate assignments and quizzes.
  • Respond to student and faculty calls and emails.
  • Host synchronous sessions in Kaltura Virtual Classroom.
  • Provide support and assistance to students as required.

STUDENT SERVICES ADVISOR

Nova Scotia Community College
09.2022 - 06.2023
  • Advise students in several areas (i.e. Career, Enrolment, Finance, Learning, Student Life, and Wellness).
  • Assist students to make decisions, solve problems, and meet goals that maximize their college experience.
  • Engage and support a caseload of students (prospective, current, and former).
  • Educate students on college policies and resources.

REGISTERED DENTAL ASSISTANT

Drs. Ian & Patty Greencorn
04.2014 - 07.2017
  • Fulfilled both clinical and administrative duties.
  • Prepared treatment rooms following strict infection control protocols.
  • Educated patients about procedures, oral hygiene and post-operative care.
  • Charted and documented with a high degree of accuracy and respect for patient confidentiality.

REGISTERED DENTAL ASSISTANT

Dr. Stuart Keddy - Purdy’s Wharf Dental Group
09.2006 - 01.2013
  • Fulfilled both clinical and administrative duties.
  • Prepared treatment rooms following strict infection control protocols.
  • Educated patients about procedures, oral hygiene and post-operative care.
  • Charted and documented with a high degree of accuracy and respect for patient confidentiality.

Education

Master of Adult Education - M.Ad.Ed.

Saint Francis Xavier University
Antigonish, NS
10-2027

BBA - SHRM, conc. MGMT

Mount Saint Vincent University
Halifax, NS
05-2024

Diploma - BA: Accounting

NSCC - Strait Area Campus
Port Hawkesbury, NS
06-2022

Certificate - Instructor Development Program I & II

National Association of Career Colleges
Ottawa, ON
11-2019

Certificate - Adult Education

Canadian College of Educators
Mississauga, ON
07-2019

Diploma - RDA Level II

NSCC - IT Campus
Halifax, NS
06-2006

B.Sc.N. - Nursing

Saint Francis Xavier University
Antigonish, NS

Skills

  • Adult Education Principles
  • Professional Supports
  • Relationship Management
  • Technology Integration
  • Exceptional Service Delivery
  • Leadership
  • Time Management
  • Organization
  • Problem Solving
  • Critical Thinking
  • Public speaking
  • Strong communication skills

Accomplishments

  • 2023-2024 MSVU Deans' First-Class Honours List
  • Recipient of the 2023 Margie O'Brien Memorial Endowed Scholarship
  • Recipient of the 2023 J.A. Carroll Scholarship
  • Recipient of the 2023 Dr. R.P. Seth Book Prize in Economics
  • Recipient of 2022 (2 + 2) MSVU Entrance Scholarship
  • Recipient of NSCC's 2022 Board of Governors award

Languages

English
Native or Bilingual
French
Professional Working

Timeline

INSTRUCTOR

Robertson College
07.2025 - Current

ACCOUNTS RECEIVABLE (A’PAQT PROJECT)

Nova Scotia Community College
07.2024 - Current

STUDENT SERVICES ADVISOR

Nova Scotia Community College
09.2022 - 06.2023

ADJUNCT FACULTY

Robertson College
09.2019 - 09.2023

INSTRUCTOR

Eastern College - Centre for Distance Education
01.2019 - 03.2025

REGISTERED DENTAL ASSISTANT

Drs. Ian & Patty Greencorn
04.2014 - 07.2017

REGISTERED DENTAL ASSISTANT

Dr. Stuart Keddy - Purdy’s Wharf Dental Group
09.2006 - 01.2013

Master of Adult Education - M.Ad.Ed.

Saint Francis Xavier University

BBA - SHRM, conc. MGMT

Mount Saint Vincent University

Diploma - BA: Accounting

NSCC - Strait Area Campus

Certificate - Instructor Development Program I & II

National Association of Career Colleges

Certificate - Adult Education

Canadian College of Educators

Diploma - RDA Level II

NSCC - IT Campus

B.Sc.N. - Nursing

Saint Francis Xavier University

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April Fletcher, BBA