Summary
Overview
Work History
Education
Skills
Timeline
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APRIL L. SIBLEY

windsor,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Supervisor of Factory Operations

Canadain Electrocoating
02.2023 - 11.2023
  • Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
  • Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
  • Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.

Personal Support Worker

family member of a loved one
06.2021 - 01.2023
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.

Customer Service Associate

Tim Horton's
09.2019 - 06.2021
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.

WINDSOR

ONSORT
09.2017 - 08.2019
  • General labor working on the line
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.

07.2007 - 01.2009
  • Stocking shelves and maintaining inventory
  • Plan, prepare and serve food and following safety regulations
  • Interacting and assisting customers
  • Maintain a safe and healthy environment

Burger king
01.2004 - 01.2006
  • Preparing and serving food
  • Maintaining and clean, safe and healthy environment
  • Handling and dealing with finances
  • Interacting and dealing with customers

Education

Master of Science - Personal Support Worker

St Clair College
Windsor, ON
08.2021

GED -

Adult Learning Center
Windsor, ON
06.2016

Courses in technology and math -

Essex District High School
essex, ON
01.2006

Skills

  • Patient Care
  • First aid and safety
  • Care plan management
  • Client satisfaction
  • Compassionate client care
  • Operations Management
  • Environmental Compliance
  • Strategy Development
  • Production cycling

Timeline

Supervisor of Factory Operations

Canadain Electrocoating
02.2023 - 11.2023

Personal Support Worker

family member of a loved one
06.2021 - 01.2023

Customer Service Associate

Tim Horton's
09.2019 - 06.2021

WINDSOR

ONSORT
09.2017 - 08.2019

07.2007 - 01.2009

Burger king
01.2004 - 01.2006

Master of Science - Personal Support Worker

St Clair College

GED -

Adult Learning Center

Courses in technology and math -

Essex District High School

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APRIL L. SIBLEY