April Joy Caburnay
Regina,SK
Summary
Customer-oriented Store Manager offering over 5 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates.
Motivated Elementary School Teacher with experience guiding students with proven teaching methods and positive interactions. Enthusiastic about helping students understand subject materials and educating on social and general learning skills. Kind and caring attitude when communicating with children.
Overview
11
11
years of professional experience
Work History
Store Manager
JEPA CONSUMER GOODS AND TRADING
General Santos City , South Cotabato
11.2017 - 02.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delegated work to staff, setting priorities and goals.
- Established store tactics and strategies to achieve operational performance and sales goals.
Telemarketer
Sky Cable Inc
Davao City , Davao Del Sur
05.2013 - 03.2014
- Developed relationships with customers to increase sales opportunities.
- Greeted customers in a friendly, professional manner on the phone.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Initiated outbound calls to prospective clients using scripts.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Presented information about membership details and purchase advantages.
- Followed up on sales leads through outbound calling.
Education
Bachelor of Science - Elementary Education
Holy Trinity College
General Santos City 06-2022
Skills
- Competitor Monitoring
- Supply Ordering
- Customer Service
- Store Opening and Closing
- Flexible Schedule
- Problem-Solving
- Multitasking and Organization
- Lesson Planning
- Classroom Management
- Positive Reinforcement
- Student Motivation
- Play-Based Learning
- Safety awareness
- Classroom Organization
Timeline
Store Manager
JEPA CONSUMER GOODS AND TRADING
11.2017 - 02.2024
Telemarketer
Sky Cable Inc
05.2013 - 03.2014
Bachelor of Science - Elementary Education
Holy Trinity College