April West
Oakville,Ontario
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Pandora
Peterborough, ON
05.2023 - 04.2025
- Supported the Store Manager in managing all day to day operations of the store
- Coached and developed the team to consistently achieve sales targets
- Monitored and analyzed sales performance, pulling detailed KPI reports
- Facilitate new hire training as well as prepare training activities for staff
- Prepare, organize and implement all visual merchandising displays on time
- Professionally handle all customer service interactions
- Maintain and enforce all loss prevention protocols
Master Spray Tan Artist
Mix Mansion (formerly Toronto Tans)
Toronto, ON
05.2022 - 03.2023
- Completed spray tan certification
- Manage bookings and answer phone calls
- Handle POS transactions
- Communicate and build relationships with all clients
- Open and close salon
- Mix and apply custom spray tan unique to each client
Server / Bartender
The Fox on Bay
Toronto, ON
09.2021 - 09.2022
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Follow smart serve standards for serving alcoholic beverages.
Education
BBA - Marketing And Consumer Culture
Trent University
Peterborough, OntarioBBA - Business Management
Ryerson University
Toronto, OntarioSkills
- Leadership
- Problem Solving
- Time Management & Organization
- Communication
- Strategic Thinking
- High Attention to Detail
- Exceptional Customer Service
Certification
- Smart Serve Certification
- First Aid & CPR
- Safe Talk Certification
- Microsoft Office Specialist
Timeline
Assistant Store Manager
Pandora
05.2023 - 04.2025
Master Spray Tan Artist
Mix Mansion (formerly Toronto Tans)
05.2022 - 03.2023
Server / Bartender
The Fox on Bay
09.2021 - 09.2022
BBA - Marketing And Consumer Culture
Trent University
BBA - Business Management
Ryerson University
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