Summary
Overview
Work History
Education
Skills
Timeline
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April Viola

Etobicoke,ON

Summary

Experienced and detail-oriented Dental Hygienist with over 20 years in clinical practice. Known for precise documentation, critical thinking, and a patient-focused mindset, I bring a deep understanding of dental procedures, radiographs, and terminology to support accurate and efficient claims assessment. Eager to contribute my clinical expertise in a collaborative environment and help ensure fair, timely outcomes for members.

Overview

10
10
years of professional experience

Work History

Registered Dental Hygienist

Turtle Creek Dental
03.2022 - 05.2024

Registered Dental Hygienist

Li Family Dental
09.2020 - 10.2021

Registered Dental Hygienist

TempStars
08.2020 - 02.2023

Registered Dental Hygienist

Mint Dentistry
10.2014 - 09.2020


  • Provided preventive and therapeutic dental hygiene care to patients of all ages.
  • Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, a gentle approach and positive rapport development
  • Used a variety of dental software programs to chart findings, input treatment notes, and review insurance eligibility.
  • Worked closely with dentists and office staff to support billing and claims accuracy.

Education

Ontario College Certificate - Dental Assisting

George Brown College
Toronto, ON
06.1997

2 Year Diploma - Dental Hygiene

Canadore College of Applied Arts And Technology
North Bay, ON
05.2001

Skills

  • Dental Assisting Background
  • Radiograph Interpretation
  • Patient & Provider Communication
  • Attention to Detail & Accuracy
  • Dental Treatment Planning
  • Dental Insurance Knowledge
  • Knowledge of Dental Claims Processes
  • ABELDent Software Proficiency
  • Adaptable in Changing Environments
  • Conflict Resolution & Problem Solving

Timeline

Registered Dental Hygienist

Turtle Creek Dental
03.2022 - 05.2024

Registered Dental Hygienist

Li Family Dental
09.2020 - 10.2021

Registered Dental Hygienist

TempStars
08.2020 - 02.2023

Registered Dental Hygienist

Mint Dentistry
10.2014 - 09.2020

Ontario College Certificate - Dental Assisting

George Brown College

2 Year Diploma - Dental Hygiene

Canadore College of Applied Arts And Technology
April Viola