April Viola
Etobicoke,ON
Summary
Experienced and detail-oriented Dental Hygienist with over 20 years in clinical practice. Known for precise documentation, critical thinking, and a patient-focused mindset, I bring a deep understanding of dental procedures, radiographs, and terminology to support accurate and efficient claims assessment. Eager to contribute my clinical expertise in a collaborative environment and help ensure fair, timely outcomes for members.
Overview
10
10
years of professional experience
Work History
Registered Dental Hygienist
Turtle Creek Dental
03.2022 - 05.2024
Registered Dental Hygienist
Li Family Dental
09.2020 - 10.2021
Registered Dental Hygienist
TempStars
08.2020 - 02.2023
Registered Dental Hygienist
Mint Dentistry
10.2014 - 09.2020
- Provided preventive and therapeutic dental hygiene care to patients of all ages.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, a gentle approach and positive rapport development
- Used a variety of dental software programs to chart findings, input treatment notes, and review insurance eligibility.
- Worked closely with dentists and office staff to support billing and claims accuracy.
Education
Ontario College Certificate - Dental Assisting
George Brown College
Toronto, ON06.1997
2 Year Diploma - Dental Hygiene
Canadore College of Applied Arts And Technology
North Bay, ON05.2001
Skills
- Dental Assisting Background
- Radiograph Interpretation
- Patient & Provider Communication
- Attention to Detail & Accuracy
- Dental Treatment Planning
- Dental Insurance Knowledge
- Knowledge of Dental Claims Processes
- ABELDent Software Proficiency
- Adaptable in Changing Environments
- Conflict Resolution & Problem Solving
Timeline
Registered Dental Hygienist
Turtle Creek Dental
03.2022 - 05.2024
Registered Dental Hygienist
Li Family Dental
09.2020 - 10.2021
Registered Dental Hygienist
TempStars
08.2020 - 02.2023
Registered Dental Hygienist
Mint Dentistry
10.2014 - 09.2020
Ontario College Certificate - Dental Assisting
George Brown College
2 Year Diploma - Dental Hygiene
Canadore College of Applied Arts And Technology