Dynamic leader and creative problem solver with a proven track record at Golden Empire Nursing and Rehab Center, enhancing activity programs and exceeding resident satisfaction goals. Skilled in team management and event planning, demonstrating exceptional active listening and organizational abilities. Achieves results through innovative solutions and a commitment to excellence.
Overview
21
21
years of professional experience
Work History
Project Coordinator
Sunriver Solar
Auburn
09.2024 - Current
Coordinated project schedules and timelines for solar installation projects.
Managed communication between clients, contractors, and team members.
Facilitated meetings to discuss project updates and address concerns.
Assisted in preparing budgets and tracking project expenses.
Monitored progress of projects and reported on status regularly.
Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
Prioritized needs and delegated assignments to simultaneously handle multiple projects.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Activities Director
Golden Empire Nursing and Rehab Center
03.2015 - 08.2024
Performed assessments on activity programs to determine what specific activities were suitable.
Planned the monthly calendar of activities.
Planned, implemented and evaluated activities for Golden Empire Nursing & Rehab Center.
Actively pursued personal learning and development opportunities.
Arranged outings as part of the recreational program, including Annual Fair Trip and Christmas Lights Caravan.
Developed and implemented themes and activities.
Maintained and ordered supplies for activities.
Managed safety concerns and adhered to all compliance requirements.
Maintained master calendar of events and organized volunteers.
Documented residents and progress to their goals.
Facilitated group sessions and provided one-on-one support.
Weekly care plan meetings with resident and family members.
Psychotropic committee
Hired and trained staff.
Worked closely with Volunteers to schedule activities that were beneficial to the residents.
Business Owner/Secretary
Simons Construction
01.2005 - 03.2015
Ordered all office supplies including ink cartridges, toner, and paper.
Answered the phone by the second ring and greeted callers enthusiastically.
Improved timely paying of bills by developing flexible payment plans for patients.
Performed accounts receivable duties including invoicing, researching charged, discrepancies and reconciliations.
Oversaw inventory and office supply purchases.
Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
Processed accounts receivable and accounts payable.
Assisted with event planning, including associated travel and logistical arrangements.