April Quigley

Provided compassionate personal care to palliative seniors and quadriplegics, enhancing quality of life.

• Assisted clients with daily living activities, promoting independence and dignity.
• Collaborated with healthcare professionals to develop individualized care plans tailored to client needs.
• Monitored vital signs and reported changes in health status, ensuring prompt medical attention when necessary.
• Assisted clients with daily living activities, promoting independence and wellbeing.
• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
• Provided safe mobility support to help patients move around personal and public spaces.
• Built strong relationships with clients to deliver emotional support and companionship.

• Supported medical staff by preparing examination rooms and ensuring necessary supplies were stocked.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Registered patients and completed associated paperwork for accurate records.
• Prepared patient charts by gathering and organizing medical records ahead of appointments.
• Provided prompt, polite and professional in-person and telephone customer service.
• Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for .
• Streamlined office workflow.
• Managed 100's of incoming, outgoing and referral calls daily, managed inquiries, and directed them to appropriate personnel to streamline communication.
• Processed patient forms and documentation, ensuring compliance with privacy regulations and accuracy of information.
• Collaborated with team members to improve workflow processes within the office environment for enhanced productivity.
• Learned essential office procedures and protocols, gaining foundational knowledge in medical administration practices.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Triaged patients and determined need for urine samples.
• Dipped urine and recorded results in patients charts.
• Recorded medications needed for refills.
• Recorded patients, weight, height and conducted eye exams for drivers physicals.
• Set up exam room and trays for stitch removal and physicals etc..
• Sterilized instruments in auto clave at the end of day
• Was a key holder to open and close office.
• Conducted urine sample for C.A.S..
• Monitored potential new patients screening forms.
• Filing and chart preparation.
• O.H.I.P. billing.
• Prepared samples to be expedited to lab.
• Managed pharmaceutical sales reps present to meet with the doctor.
• Scheduled doctor's conferences he wanted to attend.
• Charted baby's milestones. recording, height, weight, head circumference on a graph. Assuring baby was hitting targeted milestones.
• Prepared immunizations.
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