April Quigley-Oake
Lindsay,ON
Summary
Dedicated Addiction Counselor student with a proven track record of high productivity and effective task management. Expertise in cognitive behavioral therapy, motivational interviewing, and relapse prevention strategies. Demonstrated ability in empathy and active listening fosters strong client relationships and advocacy.
Overview
10
10
years of professional experience
Work History
Addiction Counselor
The Farm
Stouffville, Ontario
03.2025 - 07.2025
- Conducted individual counseling sessions for clients struggling with addiction.
- Monitored client progress and documented conduct changes regularly.
- Educated clients on coping strategies and relapse prevention techniques.
- Collaborated with multidisciplinary teams to ensure comprehensive care.
- Provided crisis intervention support to clients in immediate distress.
- Maintained confidentiality and adherence to ethical standards in all interactions.
- Participated in weekly team meetings to discuss client progress and coordinate interdisciplinary care plans.
- Maintained accurate client records according to agency policies while ensuring confidentiality of all information in accordance with confidentiality regulations.
- Maintained clinical documentation for each case with detailed and timely updates.
- Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
- Partnered with clients to inspire and help maintain positive life changes.
- Provided crisis intervention services to clients in need of immediate assistance.
Media Enumeration Operator
Numeris
Markham, Ontario
01.2022 - 01.2025
- Collected Canadian demographic information while ensuring client confidentiality.
- Achieved top three production levels among 85 employees throughout tenure.
- Conducted cold calls to generate leads from Canadian clients.
- Trained new operators on standard operating procedures and safety protocols.
- Operated equipment to enhance workflow in data collection processes.
- Maintained thorough documentation for compliance with production and quality standards.
- Managed multiple tasks with attention to detail, ensuring operational efficiency.
P.S.W.
Private Home Care
Cobourg, Lindsay, Ontario
01.2016 - 01.2022
- Assisted clients with daily living activities and personal hygiene routines.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals.
- Maintained cleanliness and organization in client living environments.
- Documented care provided, ensuring accurate records for healthcare teams.
- Communicated effectively with families regarding client needs and progress.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Performed light housekeeping duties such as laundry services for residents.
- Ensured that all necessary supplies are available for providing quality patient care.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Provided emotional support for terminally ill patients and their families.
- Prepared meals according to dietary needs of individuals served.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Administered medications according to physician's orders and monitored responses to treatment regimens.
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Organized paperwork related to patient treatments and maintained accurate records.
- Educated families about the patient's condition and provided support during difficult times.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
MHA Student - Mental Health & Addictions
Canadore/F.N.T.I.
North Bay, ON01-2026
CPR/LIFESAVING FIRST AID & AED CERTIFIED
Peterborough, ON03-2025
High School Diploma -
Lindsay Adult Education Center
Lindsay, ON06-2023
Fitness Instructor/personal Trainer
Oshawa, ON01-2005
Diploma - Dental Assistant
Toronto School of Business
Toronto, ON01-2003
Skills
- Individual counseling
- Crisis intervention
- Training new employees
- Health monitoring
- Communication skills
- Documentation proficiency
- Empathy development
- Relapse prevention
- Service referral coordination
- Treatment Planning
- Client advocacy
- Substance abuse education
- Referral coordination
- Dual diagnosis treatment
- Client assessment
- Continuing education
- Goal setting
- Reliability
- Time management abilities
- Excellent communication
- Attention to detail
- Multitasking
- Heartsaver CPR AED
- Problem-solving abilities
- Analytical thinking
- Specimen testing
- Community resources
- Teamwork
- Medication-assisted treatment
- Team collaboration
- Client documentation
- Emotional support
- Data collection
Accomplishments
- Awarded volunteer award for over 100 volunteer hour to my community.
- Awarded my local Kinsmen club bursary for 2025 in the amount of 1000.00. Based on my resilience as a disabled community member who has gone above and beyond with community volunteer and advocacy work in my community.
- Also awarded one of the national Kin Club of Canada bursaries to go towards my education in the amount of 1000.00 for my volunteer work in 2025.
- Awarded 1000.00 from the St. Vincent De paul Society of Lindsay in 2025 to go towards my education. Based on my contributions to my community.
- In my first term of college obtained a combined GPA of 3.86.
References
- Amy Baxendale-Teacher at Lindsay Adult Education Center
705-324-5280. Amy.Baxendale@tldsb.on.ca
- Angela Brooks- Daughter Of a Patient I took care of in his home.
705-761-7656- thebrooks@cogeco.ca
Bobbie Britt- 705 928 6527
.
Timeline
Addiction Counselor
The Farm
03.2025 - 07.2025
Media Enumeration Operator
Numeris
01.2022 - 01.2025
P.S.W.
Private Home Care
01.2016 - 01.2022
MHA Student - Mental Health & Addictions
Canadore/F.N.T.I.
CPR/LIFESAVING FIRST AID & AED CERTIFIED
High School Diploma -
Lindsay Adult Education Center
Fitness Instructor/personal Trainer
Diploma - Dental Assistant
Toronto School of Business