Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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April Pickett

Duncan,BC

Summary

Dynamic and dependable professional with a proven track record at Island Health Authority, excelling in teamwork and problem-solving. Recognized for meticulous attention to detail and effective time management, ensuring optimal patient care and safety. Adaptable and approachable, I thrive in fast-paced environments while maintaining focus during challenging circumstances.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Community Home Care Support

Island Health Authority
09.2019 - Current
  • Worked effectively in a fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Working independently and collaboratively in a team environment.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Recognized and reported abnormalities or changes in client's health status to supervisor.
  • Assisted with medication administration, ensuring accuracy and adhering to prescribed schedules and protocols.
  • Handled emergency situations calmly and efficiently while following established protocols for crisis interventions or medical emergencies.
  • Helped clients complete range of motion exercises to prevent loss of function during care.

Residential Care Aide

Sunridge Place
08.2018 - 10.2019
  • Provided compassionate care to residents, ensuring comfort and safety in daily activities.
  • Recognized and reported abnormalities or changes in patients' health status to supervisor.
  • Managed challenging behaviors effectively through non-confrontational approaches such as redirection or de-escalation techniques when necessary.
  • Ensured safety and well-being by conducting regular room checks, bed positioning, and vital sign monitoring.
  • Maintained detailed documentation of resident observations, behaviors, and progress toward goals.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Demonstrated adaptability in meeting the unique needs of diverse resident populations including those with dementia or other cognitive impairments.

Housekeeping Cowichan District Hospital

Compass Group Management
03.2018 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.

Pharmacy Assistant

Loblaw Pharmacy
08.2017 - 03.2018
  • Assisted pharmacists in dispensing medications and managing inventory effectively.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.


  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.

General Store Associate

Melina De Vera
03.2007 - 12.2009
  • Managed inventory levels, ensuring product availability and organization on the sales floor.
  • Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
  • Conducted daily price checks, ensuring accuracy and consistency across all items within the store.
  • Maintained a clean and organized store environment to enhance the overall shopping experience for customers.
  • Handled cash register transactions accurately, processing payments securely and issuing receipts efficiently.
  • Greeted customers and helped with product questions, selections, and purchases.

Live-In Caregiver

Dr. Flora Wong
11.2006 - 11.2009
  • Provided attentive care to infants, ensuring safety and comfort throughout daily routines.
  • Maintained a clean, organized environment to enhance infant health and well-being.
  • Communicated effectively with parents regarding infant progress, needs, and concerns.
  • Provided essential care for infants, including feeding, diapering, bathing, and soothing to ensure their comfort and wellbeing.
  • Contributed to a nurturing household atmosphere by providing compassionate care and actively engaging with infants on a personal level daily.
  • Demonstrated patience, empathy, and understanding when addressing infant needs, fostering trust with both infants and their parents alike.
  • Taught children basic life skills, manners and personal hygiene.

Education

Undergraduate - Computer Engineering

AMA Computer College
Bacolod City, Philippines

Certificate - Long Term Care Aide

Vancouver Gateway College
Vancouver, BC
06-2010

Skills

  • Approachable demeanor
  • Teamwork and collaboration
  • Multitasking Abilities
  • Problem-solving
  • Maintains focus during challenging circumstances
  • Dependable and responsible
  • Flexible and adaptable
  • Detail-oriented approach
  • Organization and time management

Languages

English

Certification

  • Dementia Care Certificate
  • Food Safe Certificate
  • W.H.I.M.I.S Certificate
  • CPR and First Aid Certificate

Timeline

Community Home Care Support

Island Health Authority
09.2019 - Current

Residential Care Aide

Sunridge Place
08.2018 - 10.2019

Housekeeping Cowichan District Hospital

Compass Group Management
03.2018 - 01.2019

Pharmacy Assistant

Loblaw Pharmacy
08.2017 - 03.2018

General Store Associate

Melina De Vera
03.2007 - 12.2009

Live-In Caregiver

Dr. Flora Wong
11.2006 - 11.2009

Undergraduate - Computer Engineering

AMA Computer College

Certificate - Long Term Care Aide

Vancouver Gateway College
April Pickett