Summary
Overview
Work History
Skills
Timeline
Generic

April Potts

San Francisco,CA

Summary

Enthusiastic, motivated, and adaptable professional seeking opportunity to grow in client relations. Strong customer service and communication skills. Well-versed in managing multiple priorities and developing creative solutions as problems arise.

Overview

13
13
years of professional experience

Work History

Family Personal Assistant

Ronan Lyall
11.2024 - Current

Oversaw personal and professional calendars and coordinated appointments for future events.

  • Displayed absolute discretion at handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.
  • Encouraged children's emotional and social development.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Cleaned and organized new home.

Property Manager

Vertex
01.2021 - Current

Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects for a 21 unit Russian Hill property.

Property Manager

Five Star Property Management
08.2024 - 01.2025
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Negotiated vendor contracts and presented to owners for approval.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Held open houses for perspective buyers up and down the peninsula.

Regional Property Manager

Anyplace
08.2022 - 03.2024
  • Managed multiple luxury short-term rental properties comprising 9 buildings and 31 units throughout San Francisco.
  • Point of contact for all guest needs, ensuring their comfort and satisfaction throughout their stay.
  • Coordinate repairs with vendors to ensure units stay in top condition.
  • Manage staging, photo shoots, and marketing of units.
  • Conduct field research on potential new properties.
  • Provide tech support and computer trouble-shooting.

Talent Coordinator

ABC, VH1, NBC
04.2017 - 10.2019
  • Worked closely with producers and directors to define casting needs and deliver casting options according to expectations through comprehensive talent binders.
  • Organized dinners around talents dietary restrictions.
  • Created and maintained calenders.
  • Booked domestic and international travel for talent needed on set.

Yoga Instructor and Retreat Coordinator

Wild Child
06.2015 - 05.2017
  • Organized wellness retreats to introduce clients to yoga, health, and wellness.
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Curated a menu based on clients dietary restrictions.
  • Maintained expense report.
  • Coordinated locations for dinners, outings, and well as South American excursions for clients.

Production Coordinator

Trew Events
03.2015 - 10.2016
  • Liaised with production manager and vendors to support production needs.
  • Monitored and tracked progress of all production tasks for on-time delivery and execution.
  • Collaborated with production team to support effective resource allocation.
  • Maintained expense reports.
  • Coordinated logistics for day-of fashion shows.

Wedding Planner Assistant

Map Events
03.2012 - 04.2014
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Created and maintained calendars.
  • Curated a special menu up on couples requests with our third party vendors.
  • Kept our expense report up to date while ensuring our couple was satisfied.

Skills

  • Third-Party Contracts
  • Tenant and Owner Liaising
  • Property Tours
  • Work Orders
  • Client Relations
  • Schedule Creation
  • Domestic and International Travel Arrangements
  • Project Management
  • Administration
  • Client Relationship Development
  • Budget Administration
  • Staffing oversight
  • Planning and Organization
  • Event Marketing
  • Menu Planning

Timeline

Family Personal Assistant

Ronan Lyall
11.2024 - Current

Property Manager

Five Star Property Management
08.2024 - 01.2025

Regional Property Manager

Anyplace
08.2022 - 03.2024

Property Manager

Vertex
01.2021 - Current

Talent Coordinator

ABC, VH1, NBC
04.2017 - 10.2019

Yoga Instructor and Retreat Coordinator

Wild Child
06.2015 - 05.2017

Production Coordinator

Trew Events
03.2015 - 10.2016

Wedding Planner Assistant

Map Events
03.2012 - 04.2014
April Potts