Summary
Overview
Work History
Education
Skills
Competency Skills
Timeline
Generic

APRIL MCLEAN

Arnprior,Canada

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environments to achieve collective goals. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

21
21
years of professional experience

Work History

Supervisor(Baker/Cake Decorator)

Antrim Truck Stop
Arnprior, Canada
01.2005 - Current
  • Trained and supervised baking personnel and kitchen staff. Covered breaks and made alternative arrangements when shifts may need to be covered.
  • Counted inventory to submit orders to a wide variety of suppliers, and recorded invoices to stay within the monthly budget.
  • Responsible for taking customer orders and ensuring customer needs were understood.
  • Provided complimentary color schemes, used creativity to ensure designs were balanced, symmetrical, and appealing to the eye, to meet customer satisfaction.
  • Oversaw daily operations of the department, ensuring a smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

House Cleaner

Valley Cleaning House Werks
Arnprior, Canada
01.2022 - 01.2023
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.

Sales Representative

Easy Financial
Renfrew, Canada
01.2017 - 01.2018
  • Met with existing clients to discuss needs and recommend solutions. Tailored sales approaches and techniques to specific clients.
  • Frequent outreach in the form of cold call's to gain new clients and to market the company.
  • Achieved monthly sales goals by promoting products and gaining new clients.
  • Met frequently with management and service personnel to stay current on company offerings, goals, and business policies.

Sales Associate

Star Set Jeweller
Arnprior, Canada
01.2016 - 01.2017
  • Provided exceptional customer service to gain trust and maintain reliance with clients.
  • Asked open ended questions to determine exactly what customers required, available budgets and target recipients for each purchase. Frequent outreach in the form of cold call's to gain new clients and to market the company.
  • Organized shelves, Staged displays and cabinets to maintain store visual appeal. Achieved monthly sales goals by promoting products and gaining new clients.
  • Filed and sorted records related to sales, returns and inventory availability.

Assistant Manager

E Steam
Arnprior, Canada
01.2014 - 01.2016
  • Implemented organization systems to complete regular inventory counts, verify stock levels, address discrepancies and forecast future needs.
  • Monitored cash intake, deposit records, and solving discrepancies, and bank drops.
  • Initiate incentives for teams to achieve better goals and increase morale.
  • Planned schedules and delegating assignments to meet coverage and service demands.

Education

Certificate in Design Studies -

Algonquin College
Ottawa, ON
01.2013

Certificate in Standard First Aid And CPR -

Certificate in Food handling -

Skills

  • Sales
  • Communication
  • Relationship-building
  • Customer service
  • Cash management
  • Leadership
  • Mentoring
  • Attention to detail
  • Marketing
  • Design
  • Problem solving
  • Collaboration
  • Teamwork

Competency Skills

  • Demonstrated success in driving sales and exceeding targets through effective communication and relationship-building skills with over 10 years experiences excelling in customer driven environments
  • Reliable and accountable: managed cash deposits, trusted key holder for commercial business
  • Leadership: supervised and mentored new employees fostering a productive and motivated sales team
  • Focused attention to detail and a creative flair for marketing and design; supported innovative sales strategies and promotional campaigns
  • Effective problem solver and collaborator with a focus on achieving business goals; thriving in both independent and team setting

Timeline

House Cleaner

Valley Cleaning House Werks
01.2022 - 01.2023

Sales Representative

Easy Financial
01.2017 - 01.2018

Sales Associate

Star Set Jeweller
01.2016 - 01.2017

Assistant Manager

E Steam
01.2014 - 01.2016

Supervisor(Baker/Cake Decorator)

Antrim Truck Stop
01.2005 - Current

Certificate in Design Studies -

Algonquin College

Certificate in Standard First Aid And CPR -

Certificate in Food handling -

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APRIL MCLEAN