Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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April Lee

Mississauga,ON

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Browns Shoes
Mississauga, Ontario
06.2023 - 08.2024
  • Responded to incoming phone inquiries to address customer questions.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Greeted customers promptly and responded to questions.

Data Researcher for Ontario Election

GreenPAC
Mississauga, Ontario
02.2022 - 08.2022
  • Completed data research and organization for different ridings in Ontario.
  • Collaborated with team members to streamline responsibilities.
  • Gained proficiency in Microsoft Excel.

Education

High School Diploma -

St. Aloysius Gonzaga
Mississauga, ON
06-2024

Skills

  • Conflict resolution
  • Customer focus
  • Cash register operation
  • Order coordination
  • Cultural awareness
  • Attention to detail

Accomplishments

  • International Business Award
  • PC Live Case Semi-Finalist (Wilfrid Laurier University)

Languages

Korean
Native/ Bilingual

Affiliations

  • Student Council Executive Media member (2021-2022)
  • Director of Content Creation for Encounter Covenant Church (2022-2023)

Timeline

Customer Service Cashier

Browns Shoes
06.2023 - 08.2024

Data Researcher for Ontario Election

GreenPAC
02.2022 - 08.2022

High School Diploma -

St. Aloysius Gonzaga

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April Lee