April Lambeth
Pomona,CA
Summary
Detail-oriented Loss Prevention Analyst with proven skills in internal auditing and data compilation. Expertise in investigating employee theft and enhancing security protocols to support asset protection.
Overview
25
25
years of professional experience
Work History
Loss Prevention Analyst
Stater Bros. Markets
07.2025 - Current
- Maintain discretion and integrity.
- Utilize Agilence, Looker, the POS System, and CCTV to compile data to build evidence for investigations.
- Meticulously observe patterns and suspicious activities.
- I have investigated and identified approximately $2000 in employee theft since the start of my promotion to the Security Department.
CSR
Stater Bros Markets
11.2019 - 07.2025
- Resolved customer inquiries efficiently to enhance overall satisfaction and loyalty.
- Assisted in training new employees on customer service protocols and best practices.
- Managed customer complaints with empathy, ensuring timely resolution and follow-up.
- Collaborated with team members to streamline checkout processes, reducing wait times.
Auditor
Stater Bros Markets
05.2016 - 10.2019
- Conducted comprehensive financial audits, ensuring compliance with company policies and accounting standards.
- Analyzed internal controls to identify areas for improvement and mitigate risks at store level.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Bookkeeper
Stater Bros Markets
05.2001 - 05.2016
- Managed daily financial transactions, ensuring accuracy and compliance with company policies.
- Prepared cash and check deposits, and balanced safe counts, maintaining meticulous records for audit readiness.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Trained junior staff on bookkeeping practices and software utilization to enhance team efficiency.
Education
Certificate in Medical Assisting
Northwest College
Pomona, CA09-2001
Skills
- Microsoft office
- Incident reporting
- Security protocols
- Internal auditing
- Loss prevention strategies
- Asset protection
- Surveillance systems
- Teamwork and collaboration
- Problem-solving
- Time management
- Internal investigations
- CCTV systems
- Adaptability and flexibility
Timeline
Loss Prevention Analyst
Stater Bros. Markets
07.2025 - Current
CSR
Stater Bros Markets
11.2019 - 07.2025
Auditor
Stater Bros Markets
05.2016 - 10.2019
Bookkeeper
Stater Bros Markets
05.2001 - 05.2016
Certificate in Medical Assisting
Northwest College