April Heffernan
Cornwall,ON
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Home Health Aide
Sherry Cunningham
Cornwall, Ontario
02.2025 - 01.2026
- Assisted client with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients at home.
- Provided companionship and emotional support to enhance client well-being.
- Documented client progress and care provided in daily logs accurately.
Personal Trainer
For Yourself Fitness
Cornwall
03.2016 - 01.2024
- Designed personalized fitness programs for diverse client needs.
- Conducted one-on-one training sessions to improve client performance.
- Educated clients on proper exercise techniques and safety protocols.
- Monitored client progress and adjusted plans accordingly.
- Maintained a clean and organized training environment at the facility.
- Assisted in promoting group fitness classes to increase participation.
- Provided motivational support to clients during workouts and challenges.
Education
AZ Commercial Truck - Transport Training
Transport Training of Canada
Cornwall, Ontario 08.2022 - 04.2023
Skills
- Customer service
- Cash handling
- Point of sale operations
- Transaction processing
- Product knowledge
- Customer relationship management
- Time management
- Effective communication
- Problem solving
Timeline
Home Health Aide
Sherry Cunningham
02.2025 - 01.2026
AZ Commercial Truck - Transport Training
Transport Training of Canada
08.2022 - 04.2023
Personal Trainer
For Yourself Fitness
03.2016 - 01.2024