April Foster
Niagara Falls,Ontario
Summary
Highly motivated, hardworking woman eagar to change career paths. Seeking entry-level opportunities to learn, expand and develop my skills in the field.
Overview
8
8
years of professional experience
Work History
Independent Contractor
Self Employed
Niagara Falls, ON
09.2021 - Current
- Scheduled appointments with potential clients and booked contract dates.
- Provided accurate estimates and pricing to increase customer satisfaction.
- provided professional quality work within a timely manner even when running into unpredicted issues.
- Communicated unsuspected complications with clients in a calm professional manner in order to discuss the solutions available.
- Preformed all home renovation/construction work myself
Secretary's Assistant
Shower Deluxe Niagara (no longer in business but have owners reference available)
Niagara Falls, ON
- Answered telephone calls to set up client appointments, take messages or transfer calls to appropriate individuals.
- Greeted visitors in a professional manner and directed them to appropriate personnel for their inquiries.
- Provided assistance for any other tasks around the shop such as cleaning store front or helping off load shipments into the shop wearhouse.
Customer Service
Tim Horton's
Niagara Falls, ON
07.2016 - 07.2019
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enhanced productivity and customer service levels by anticipating needs, taking initiative and delivering support.
- Mentored new employees on procedures and policies to maximize team performance.
- Multitasked many different job positions at one time to provide fast and efficient service to guests.
Education
High School Diploma -
Saint Paul Catholic High School
Niagara Falls, ON06-2019
Skills
- Multitasking and Prioritization
- Adaptive quick learner
- Problem-Solving Abilities
- Appointment Scheduling
- Customer Service
- Product Sales
- Project Management/planning
- Staff Training
- Quoting and Estimating
- Safety Compliance
- Efficient worker
Timeline
Independent Contractor
Self Employed
09.2021 - Current
Customer Service
Tim Horton's
07.2016 - 07.2019
Secretary's Assistant
Shower Deluxe Niagara (no longer in business but have owners reference available)
High School Diploma -
Saint Paul Catholic High School
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