April Fletcher
Port Hawkesbury,NS
Summary
Detail-oriented team player with strong organizational skills and the ability to handle numerous projects with a high degree of accuracy. Highly proficient in building lasting relationships with clients and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
Work History
ADJUNCT INSTRUCTOR
ROBERTSON COLLEGE
09.2019 - Current
- Facilitate course content via Brightspace for Dental Office Administration I & II, and the Dental Practicum
- Develop curriculum for courses as required
- Evaluate assignments and quizzes
- Respond to student and faculty calls and emails
- Host synchronous sessions via Kaltura Virtual Classroom
- Provide support and assistance to students as required.
INSTRUCTOR
EASTERN COLLEGE (FORMERLY CD-ED)
01.2019 - Current
- Instruct course content via Moodle-based LMS for Dental Terminology, Dental Office Administration and Dental Software (specifically ABELDent) courses
- Make necessary adjustments to curriculum as required
- Grade assignments and quizzes
- Respond to student and faculty calls and emails
- Provide support and assistance to students as required.
STUDENT SERVICES ADVISOR
NSCC
09.2022 - 06.2023
- Assist students to make decisions, solve problems, and meet goals that maximize their college experience
- Engage and support a caseload of students (prospective, current, and former)
- Advise students in several areas (i.e
- Career, Enrolment, Finance, Learning, Student Life, and Wellness)
- Educate students on college policies and resources
- Assist students in assessing and planning to meet financial obligations
- De-escalate situations with students and plan appropriate supports and/or referrals (i.e
- Cultural supports, accessibility services and counselling).
REGISTERED DENTAL ASSISTANT
DRS. IAN & PATTY GREENCORN
04.2014 - 07.2017
- Fulfilled both clinical and administrative duties
- Prepared treatment rooms for patient following strict infection control protocols
- Educated patients about procedures, oral hygiene instruction and post-operative care
- Charted and documented with a high degree of accuracy and respect for patient confidentiality.
REGISTERED DENTAL ASSISTANT
PURDY'S WHARF DENTAL GROUP (DR. STEWART KEDDY)
09.2006 - 01.2013
- Fulfilled both clinical and administrative duties
- Prepared treatment rooms for patient following strict infection control protocols
- Educated patients about procedures, oral hygiene instruction and post-operative care
- Charted and documented with a high degree of accuracy and respect for patient confidentiality.
Education
BBA - Human Resource Management
Mount Saint Vincent University
Halifax, NS05.2024
Diploma in Business Administration - Accounting
NSCC
Port Hawkesbury, Canada06.2022
IDP I & II Certificate - Adult Education And Instructor Development
National Association of Career Colleges
Ottawa, Canada10.2019
Certificate - Adult Education
Canadian College of Educators
Mississauga, Canada07.2019
Skills
- Human Resources
- Incident Response
- Technology Integration
- Academic Advisement
- Differentiated Instruction
- Records Maintenance
- Progress Reporting
- Needs Determination
- Customer Service
- Inventory Control
- Financial Administration
- Project Management
Accomplishments
- Recipient of the 2023 Margie O'Brien Memorial Endowed Scholarship.
- Recipient of the 2023 J.A. Carroll Scholarship
- Recipient of the 2023 Dr. R.P. Seth Book Prize in Economics.
- Recipient of 2022 (2 + 2) Entrance Scholarship from MSVU.
- Recipient of NSCC's 2022 Board of Governors award.
- 2022 Valedictorian for NSCC Strait Area Campus.
- Recipient of the 2020-22 Donald R. Sobey Award
- Recipient of the 2020-22 BMO Changemaker Bursary.
- Member of the NSCC Program Advisory Committee.
- Participant in the Strategic Planning Consultation for Students at NSCC-IT Campus.
- Volunteer at Twelve Baskets Food Bank.
References
Provided upon request.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
STUDENT SERVICES ADVISOR
NSCC
09.2022 - 06.2023
ADJUNCT INSTRUCTOR
ROBERTSON COLLEGE
09.2019 - Current
INSTRUCTOR
EASTERN COLLEGE (FORMERLY CD-ED)
01.2019 - Current
REGISTERED DENTAL ASSISTANT
DRS. IAN & PATTY GREENCORN
04.2014 - 07.2017
REGISTERED DENTAL ASSISTANT
PURDY'S WHARF DENTAL GROUP (DR. STEWART KEDDY)
09.2006 - 01.2013
BBA - Human Resource Management
Mount Saint Vincent University
Diploma in Business Administration - Accounting
NSCC
IDP I & II Certificate - Adult Education And Instructor Development
National Association of Career Colleges
Certificate - Adult Education
Canadian College of Educators
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