April Collier
Penticton
Summary
Detail-oriented 19-year-old with a strong work ethic, passionate about excelling in a full-time restaurant role. Dedicated to providing exceptional customer service and ensuring a positive dining experience for patrons. Seeking to leverage organizational skills and contribute to a dynamic team environment while balancing academic pursuits.
Overview
7
7
years of professional experience
Work History
Commercial Cleaner
Little Buddies Cleaning Co.
01.2023 - Current
- Performed professional business cleanings and maintained strict hygiene standards.
- (casual)
Housekeeper -> Assistant Manager
Maple Leaf Inn Towne
08.2020 - 07.2025
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Assisted in training new staff on housekeeping procedures and safety protocols.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in processing orders, ensuring accuracy and timely fulfillment of requests.
Busser / Dishwasher / Host
Wildfire Grill
01.2021 - 01.2022
- Seated guests, maintained dining-room flow, and kept BOH sanitized.
Waitress / Cashier / Busser
Kozo Cafe
03.2018 - 01.2021
- Took orders, delivered food, resolved guest issues, and balanced till.
- Cleared/reset 30+ tables per shift and assisted dish pit during peaks.
- Managed order processing, accurately entering requests into point-of-sale system.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Resolved customer inquiries and complaints efficiently, promoting satisfaction and repeat business.
Education
High-School Diploma -
YouLearn (online)
01.2022
EMT course modules - undefined
Victoria, BC01.2022
Associate of Arts - Graphic Designer
VCAD
06-2025
Skills
- ServingItRight
- RedCross CPR (renewed2021)
- Fast, accurate table & counter service
- Cash handling
- Calm under pressure
- Strong communication & teamwork
- Dishwashing, bussing, cleaning & setup
- Basic office software
- Illustrator/graphic design coursework
Timeline
Commercial Cleaner
Little Buddies Cleaning Co.
01.2023 - Current
Busser / Dishwasher / Host
Wildfire Grill
01.2021 - 01.2022
Housekeeper -> Assistant Manager
Maple Leaf Inn Towne
08.2020 - 07.2025
Waitress / Cashier / Busser
Kozo Cafe
03.2018 - 01.2021
EMT course modules - undefined
High-School Diploma -
YouLearn (online)
Associate of Arts - Graphic Designer
VCAD
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