April Anne Michon
Espanola,Canada
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Integrated Program Assistant
Manitoulin Sudbury DSB
07.2022 - 10.2023
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Prepared clearly written and formatted documents and reports.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Trained and supervised employees on office policies and procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Collaborated with external partners to expand program reach and impact.
- Contributed to website content updates, improving communication of program objectives and achievements.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Educator
Our Children, Our Future
09.2018 - 05.2021
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Built relationships and communicated with parents to provide best learning environment for children.
- Developed and implemented engaging lesson plans to keep learner attention.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Monitored student progress and adjusted instruction to meet individual needs.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Skilled at working independently and collaboratively in a team environment.
Accounts Receivable/Data Entry
Manitoulin Transport
07.2011 - 05.2016
- Supported the accounts receivable department by accurately recording incoming payments from clients.
- Streamlined reconciliation processes, identifying discrepancies quickly and finding solutions to resolve issues effectively.
- Collaborated with team members to ensure timely completion of projects and deadlines.
- Increased productivity by creating efficient filing systems for easy access to critical documents.
- Maintained high levels of accuracy with consistent double-checking and validation of entered data.
- Expedited invoice processing by promptly entering vendor invoices into accounting software for payment approval.
- Improved data accuracy by diligently entering account information and verifying input.
- Assisted with month-end closing procedures, ensuring all account information was accurately recorded.
- Resolved discrepancies in account balances through thorough research and analysis of transaction history.
- Managed workload effectively, prioritizing urgent tasks while maintaining attention to detail throughout all entries.
- Reduced errors in data entry tasks, resulting in more accurate financial reports for management.
- Utilized techniques for increasing data entry speed.
- Corrected data entry errors to prevent duplication or data degradation.
- Followed data entry protocols, rules and regulations.
- Contributed to a positive work environment through effective communication and teamwork.
Education
Diploma - Law Clerk
CTS Canadian Career College
Greater Sudbury, ON09-2025
Addictions and Mental Health Diploma (Honors) -
CTS Canadian Career College
01.2022
Skills
- Teamwork and collaboration
- Data entry
- Scheduling management
- Creative problem solving
- Calendar management
- Accuracy and speed
- Data entry proficiency
Timeline
Integrated Program Assistant
Manitoulin Sudbury DSB
07.2022 - 10.2023
Educator
Our Children, Our Future
09.2018 - 05.2021
Accounts Receivable/Data Entry
Manitoulin Transport
07.2011 - 05.2016
Addictions and Mental Health Diploma (Honors) -
CTS Canadian Career College
Diploma - Law Clerk
CTS Canadian Career College
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