Summary
Overview
Work History
Education
Skills
Timeline
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April Anderson

Sonora

Summary

Dynamic social worker with a proven track record at Refuge Recovery Center, excelling in client advocacy and intervention planning. Skilled in case management and conflict resolution, I developed tailored treatment plans and facilitated impactful workshops, enhancing client recovery outcomes and fostering a supportive community environment.

Experienced with leading customer service teams to ensure top-notch customer satisfaction. Utilizes strategic planning and process improvements to boost efficiency. Track record of developing team capabilities and resolving customer issues effectively.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

9
9
years of professional experience

Work History

Social Worker

Refuge Recovery Center
03.2025 - Current
  • Provided individual and group counseling to clients, fostering a supportive recovery environment.
  • Assisted in developing treatment plans tailored to client needs and goals.
  • Facilitated workshops focused on coping strategies and life skills enhancement.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
  • Conducted intake assessments to evaluate client eligibility for services and programs.
  • Utilized case management software to document client progress and track outcomes effectively.
  • Engaged in community outreach initiatives to promote awareness of recovery resources available.
  • Supported clients in navigating social services, advocating for their needs and rights.
  • Updated client documentation for accurate, compliant and current records.

Assistant Property Manager

Westcal Management
02.2020 - 10.2023
  • Coordinated tenant communications and responded to inquiries, enhancing resident satisfaction and engagement.
  • Assisted in property maintenance scheduling, ensuring timely completion of repairs and upkeep.
  • Prepared lease agreements and documentation, maintaining accuracy and compliance with regulations.
  • Conducted property inspections, identifying areas for improvement and facilitating necessary actions.
  • Managed vendor relationships, negotiating contracts for services to optimize operational efficiency.
  • Implemented new software systems for tracking maintenance requests, improving response times significantly.
  • Trained junior staff on property management processes, fostering a collaborative team environment.
  • Analyzed occupancy rates and market trends to support strategic planning initiatives for property enhancements.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Deli Manager

Savemart
06.2016 - 02.2020
  • Oversaw daily operations of deli department, ensuring compliance with health and safety standards.
  • Managed inventory control processes to minimize waste and optimize product availability.
  • Trained and mentored staff on food preparation techniques and customer service best practices.
  • Developed promotional displays to increase sales and enhance customer engagement.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.

Education

Tracy High
Tracy, CA

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Cooperative
  • Self-awareness
  • Intervention planning
  • Case documentation

Timeline

Social Worker

Refuge Recovery Center
03.2025 - Current

Assistant Property Manager

Westcal Management
02.2020 - 10.2023

Deli Manager

Savemart
06.2016 - 02.2020

Tracy High

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April Anderson