Strategic Leader known for high productivity and efficient task completion. Skilled in team motivation, strategic planning, and conflict resolution, ensuring smooth operations and project success. Excel in communication, adaptability, and problem-solving to lead teams effectively towards achieving goals.
Overview
4
4
years of professional experience
Work History
Stage Experience Leader
Sephora Canada
Winnipeg, Manitoba
05.2023 - Current
Participated in potential new hire interviewing sessions to help identify qualified candidates.
Coached and mentored individuals on professional development goals.
Implemented quality control measures, significantly reducing error rates.
Resolved conflicts between employees in a timely manner.
Provided guidance and support to team members on operational issues.
Identified needs of customers promptly and efficiently.
Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Maintained positive working relationship with fellow staff and management.
Trained new employees on company policies, job duties, and performance expectations.
Worked closely with human resources to support employee management and organizational planning.
Evaluated needs of departments and delegated tasks to optimize overall production.
Supervisor
Oak+ Fort
Coquitlam, British Columbia
01.2022 - 03.2023
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Implemented strategies to take advantage of new opportunities.
Monitored employee attendance, addressing any punctuality or absenteeism issues.
Identified needs of customers promptly and efficiently.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.
Supervising Manager
Calvin Klein
West Vancouver, BC
01.2021 - 11.2021
Organized team activities to build camaraderie and foster pleasant workplace culture.
Developed and implemented strategic business plans to drive growth and profitability.
Facilitated team meetings and workshops to align on goals and strategies.
Managed crisis situations, implementing contingency plans to minimize impact on operations.
Interviewed prospective employees and provided input to HR on hiring decisions.
Delegated work to staff, setting priorities and goals.
Maintained records of attendance, leave balances, salaries, bonuses.
Implemented customer service excellence standards to enhance client satisfaction and loyalty.
Education
BBA - Marketing
Kwantlen Polytechnic University
Richmond, BC
06-2022
Skills
Incidents management
Continuous improvements
Recruitment and hiring
Strategic planning
Influencing others
Change management
Team leadership
Talent development
Coaching
Relationship building
KPI development
Motivating teams
Conflict resolution
Performance management
Visionary thinking
Timeline
Stage Experience Leader
Sephora Canada
05.2023 - Current
Supervisor
Oak+ Fort
01.2022 - 03.2023
Supervising Manager
Calvin Klein
01.2021 - 11.2021
BBA - Marketing
Kwantlen Polytechnic University
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