Summary
Overview
Work History
Education
Skills
Timeline
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APPOLONIAH SAMBA MANGURU

Toronto,ON

Summary

Hands on team member, active in both stocking and cash handling. Well-trained in communication with peers, able to communicate thoroughly to achieve goals, both alone and with team mates, all whilst maintaining a safe and clean work environment. Am able to dissolve hostile situations between customers, where both employee and customer are able to be satisfied. Dependable worker with flexible schedule willing to accommodate to the needs of the people around me.

Overview

9
9
years of professional experience

Work History

Volunteer, Waterfront Neighborhood Center.

Woodlands Resort
11.2023 - 01.2024
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Prepared dishes for catering events or during high-volume shifts.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Learned other teammates' work tasks to train as backup.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Maintained composure and work quality while under stress.
  • Maintained high personal grooming standards and uniform presentation.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Stocker Associate

Naivas Supermartket
07.2020 - 05.2021
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Maintained effective team member communication.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Performed inventory control, such as counting and stocking merchandise.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Dishwasher

Woodlands Resort
12.2018 - 08.2019
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Efficiently and quickly cleaned various dishes, silverware and glasses to provide smooth service and reduce wait times.

Backstaff

Cottage Inn
04.2015 - 06.2018
  • Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Efficiently and quickly cleaned various dishes and silverware to provide smooth service and reduce wait times.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.

Education

Associate of Arts - Shelter Standards

Online Training
Toronto, Canada
11.2023

Skills

  • Team Collaboration
  • Stock Rotation
  • Energy and Physical Stamina
  • Merchandise Receiving and Handling
  • Building Customer Loyalty
  • Cash Handling
  • Strong Communication and Interpersonal Skills
  • Sales and Promotions
  • Time Management
  • Teamwork and Collaboration
  • Meeting Sales Goals

Timeline

Volunteer, Waterfront Neighborhood Center.

Woodlands Resort
11.2023 - 01.2024

Stocker Associate

Naivas Supermartket
07.2020 - 05.2021

Dishwasher

Woodlands Resort
12.2018 - 08.2019

Backstaff

Cottage Inn
04.2015 - 06.2018

Associate of Arts - Shelter Standards

Online Training

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APPOLONIAH SAMBA MANGURU