APPLE (LOUISE) AROMIN
Victoria,Canada
Summary
Looking for an Administrative /Secretarial, Booking Clerk position with PHSA
Professional administrative expert with broad experience in managing office operations, scheduling, and correspondence. Strong focus on team collaboration and achieving outcomes. Highly adaptable, reliable, and skilled in organizing, multitasking, and maintaining confidentiality. Known for effective communication and problem-solving abilities, contributing to productive work environment.
Overview
9
9
years of professional experience
Work History
Administrative Secretary (RFT)
BC Children's Hospital
01.2022 - Current
- Provides confidential administrative and secretarial support to the Division and Department Head
- Answering telephone, greeting visitors and responding to general inquiries
- Attends meetings to take minutes, types and distributes agendas and minutes and follows up on action items
- Screens, prioritizes and redirects incoming and outgoing correspondence and electronic mail
- Schedules/books out-patient appointments
Booking Clerk (RFT)
BC Children's Hospital
10.2017 - 01.2022
- Tasks include secretarial support to the office and the Medical Director
- Scheduling clinic appointments, submitting check requisitions for reimbursements and expenditures to PHSA Finance
- Typing, sorting and distributing related documents, and inputting, sorting and retrieving data into/from databases
- Obtaining patient information utilizing computerized software applications according to established policies, standards and procedures
- Managing the Physician On-call schedules and entering it manually into MOCAP
Switchboard Operator (Casual)
Children’s & Women’s Health Centre
05.2017 - 10.2017
- Take telephone calls and respond to inquiries aimed at hospital services and procedures
- Arrange for appropriate emergency services by paging medical staff members
- Answer queries pertaining to admitted patients by following strict confidential protocols
- Operate paging systems and intercoms to communicate with medical staff during emergency services
Booking Clerk (Casual)
Vancouver Coastal Health
02.2016 - 01.2017
- Receiving requisitions for exam
- Organizing appointment times with clients, physicians’ offices and nursing units
- Entering booking and client information into computerized client information system
- Making follow-up appointments and filling requisitions for all bookings
- Provides other clerical support such as reception duties, responding to inquiries and requests for release of report information, and photocopying/faxing
Education
Hospital Support Specialist Diploma -
Stenberg College
01.2016
Skills
- Experience of working in a health care environment
- Competent in compiling, verifying and filing medical records in an accurate and confidential manner
- Good knowledge of basic and advanced medical terminology
- Ability to communicate with patients, physicians, and coworkers, in a polite manner
- Communicates effectively in English both verbally and in writing
- Ability to organize work and multitask
Timeline
Administrative Secretary (RFT)
BC Children's Hospital
01.2022 - Current
Booking Clerk (RFT)
BC Children's Hospital
10.2017 - 01.2022
Switchboard Operator (Casual)
Children’s & Women’s Health Centre
05.2017 - 10.2017
Booking Clerk (Casual)
Vancouver Coastal Health
02.2016 - 01.2017
Hospital Support Specialist Diploma -
Stenberg College
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