Apollo Portillo
Vacaville,CA
Summary
Newly licensed phlebotomist trained in venipuncture, specimen collection, and patient care. Demonstrates precision, strong attention to detail, and unwavering commitment to maintaining patient comfort and safety. Proficient in various collection techniques and dedicated to delivering high-quality healthcare support in a fast-paced medical setting. Ready to apply hands-on skills and empathetic patient care to effectively contribute to a clinical or laboratory team.
Overview
22
22
years of professional experience
Work History
Operations Manager
Rolando Bay Area Landscaping
01.2019 - Current
- Company Overview: Family-owned business since 2016
- Efficiency: Boosted job completion by 20% with optimized workflows
- Leadership: Built a high-performing team, reducing turnover and elevating quality
- Cost Savings: Reduced material costs by 15% through vendor negotiation
- Family-owned business since 2016
Store Manager
Verizon Wireless
01.2016 - 01.2019
- Led 3 locations with a team of 48 employees, to deliver “Best in Class” sales results
- Maximize coaching and development of Store Managers and Assistant Store Manager to provide elevated customer experience by leveraging product knowledge, merchandise execution and teamwork
- Strong organizational and leadership skills with dynamic agility
- Establish strong scheduling and inventory practices to reduce shortage
- Earned Sales Leadership Awards from Accessories and Boxes, driven by year over year growth
Store Manager
Wireless Advocates
01.2010 - 01.2016
- Led 2 locations with a team of 45 employees, to exceed target goals on a weekly basis to achieve a monthly budget
- Create strategic scheduling to support the needs of our business
- Support management team through building planograms, paperwork by traveling to local stores
- Consistently training and developing new talent
- Ensured highest level of presentation standards at all times
Assistant Store Manager
AT&T
01.2006 - 01.2010
- Led team of 38 employees, to exceed Accessories, Features and “Wireline/MBB” goals
- Traveled to other stores within the district to train new hires and develop a sales team on Home Solutions
- Trained and developed all team members on product knowledge to ensure customer satisfaction
- Collaborated with Small Business Owners to provide them with cost benefit saving plans and increased customer base
- Ensure 100% compliance at store closing via paperwork and register counts
Operations Manager
Circuit City
01.2003 - 01.2006
- Led team of 22 employees in Operations role
- Coach and mentored team to exceed daily goals
- Planned, directed and coordinated all store events that led to increased sales
- Actively drove merchandising and visual presentation standards across stores
- Managed all warranty, refund, return policy, training and transactions
Education
Phlebotomy Technician -
CAL Regional
Fairfield, CA12.2023
Business Management - Emphasis
Solano Community College
Fairfield, CA2000
Skills
- Blood Sample Collection
- ETS
- Syringe
- Butterfly
- Straight
- Venipuncture technique
- Patient communication
- Professionalism and ethics
- Sample and specimen collection
- Health and safety
Targetgoal
Phlebotomist Technician
Accomplishments
- Top 5% Store Manager, Accessory Profit per Activation, 02/17
- Top 5% Store Manager, Accessory Profit per Activation, 11/16
- Top 5% Store Manager, Box Performance, 11/16
- Top 5% Store Manager, Accessory Profit per Activation, 10/16
- Top Performer Award, 15
- Team Player, 08/09
- Employee of the Month, 03/04
- Employee of the Month, 06/05
- Employee of the Month, 01/06
Timeline
Operations Manager
Rolando Bay Area Landscaping
01.2019 - Current
Store Manager
Verizon Wireless
01.2016 - 01.2019
Store Manager
Wireless Advocates
01.2010 - 01.2016
Assistant Store Manager
AT&T
01.2006 - 01.2010
Operations Manager
Circuit City
01.2003 - 01.2006
Phlebotomy Technician -
CAL Regional
Business Management - Emphasis
Solano Community College
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