Apollo M. Rodella
Vancouver,Canada
Summary
Dynamic professional with extensive experience in building maintenance at Gateway Cascade Casino, excelling in customer service and technical troubleshooting. Proven ability to enhance team performance through effective collaboration and innovative problem-solving. Skilled in cost estimation and risk assessment, consistently achieving project objectives while ensuring safety compliance and high-quality standards.
Overview
24
24
years of professional experience
Work History
Building maintenance Hotel and casino gaming Floor
Gateway Cascade Casino
Langley, British Columbia
03.2024 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Prioritized and organized tasks to efficiently accomplish service goals.
Senior Estimator
Straight Team
Doha, Qatar
04.2019 - 06.2022
- Developed accurate cost estimates for construction projects using advanced estimating software.
- Collaborated with project managers to assess project requirements and timelines.
- Prepared comprehensive bid proposals for clients based on detailed material take-offs.
- Mentored junior estimators, providing guidance on best practices and methodologies.
- Reviewed subcontractor quotes to ensure alignment with project scope and budget.
- Conducted risk assessments to identify potential challenges in project execution.
- Maintained up-to-date knowledge of industry trends and market conditions affecting pricing.
- Attended site visits as necessary in order to gain an understanding of the conditions at each job location.
- Prepared takeoffs and estimates and wrote proposals.
- Evaluated construction methods and proposed changes that would reduce overall costs without compromising quality standards.
- Consulted with architects, engineers and owners to clarify project requirements.
- Assessed risk associated with various elements of the bid package prior to submission.
- Provided training sessions for junior estimators regarding best practices for preparing accurate estimates.
- Coordinated activities between multiple departments including purchasing, accounting, engineering and operations.
- Developed cost breakdowns based on historical data and engineering principles.
- Analyzed bids from subcontractors and suppliers to ensure accuracy of pricing information.
- Ensured that all estimates complied with applicable laws, regulations and company policies.
- Performed quantity take-offs from blueprints, sketches or written instructions.
- Researched industry trends related to labor costs, material prices and other factors which may affect the cost of a project.
- Established relationships with vendors in order to secure favorable pricing for materials used in projects.
Building Maintenance
Manitoba Hydro
Winnipeg, Manitoba
02.2006 - 03.2019
- Organized volunteer teams for special projects such as building maintenance or repairs.
- Negotiated contracts with external contractors for various services related to building maintenance or repairs.
- Oversaw building maintenance issues such as repairs or renovations.
- Implemented new policies and procedures related to building maintenance and operations.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Restocked supplies such as light bulbs and batteries needed for building maintenance tasks.
- Managed the storage areas for materials used in building maintenance tasks.
- Oversaw building maintenance projects to ensure safety of congregation.
- Responded promptly to emergency requests from tenants regarding building maintenance issues.
- Developed policies and procedures related to building maintenance operations.
- Organized and supervised staff to ensure proper building maintenance and upkeep.
- Provided support for building maintenance projects such as painting, drywall repair, and minor carpentry work.
- Documented any violations of existing laws or regulations related to building maintenance or operations.
- Maintained records of all building maintenance activities and costs associated with them.
- Assisted with the coordination of building maintenance projects, including scheduling contractors for repairs or installations.
- Maintained records of building maintenance requests, repairs, inspections and other related activities.
- Assisted building maintenance team with setting up and breaking down spaces for special events.
- Assisted in the preparation of budgets for capital projects relating to building maintenance needs.
- Ensured compliance with local, state, and federal regulations regarding building maintenance.
- Maintained records of building maintenance and repair activities.
- Responded quickly to tenant requests and complaints concerning building maintenance issues.
- Evaluated bids from contractors for various projects related to building maintenance or renovations.
- Managed contracts with vendors providing services or products related to building maintenance.
- Handled chlorine offloading, cleaned wastewater collection, treatment, and reclamation-related equipment and facilities and performed periodic building maintenance.
- Maintained accurate records of all building maintenance tasks completed and supplies used.
- Oversaw building maintenance and repairs, coordinating with contractors and maintenance staff to address issues promptly.
- Maintained records of inventory, supplies, and equipment used in building maintenance projects.
- Contacted building maintenance with facility-related requests.
- Provided assistance to staff members with questions about building maintenance needs.
- Maintained records of all building maintenance activities and reported them to management as needed.
- Provided guidance and support to other staff members related to building maintenance matters.
- Coordinated periodic building maintenance schedules with contractors to ensure safety standards are met.
- Reported any building maintenance issues to the supervisor on duty.
- Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
- Ensured compliance with state laws regarding safety standards in all areas of building maintenance.
Sales and Leasing manager
Vicar Ford
winnipeg, MB
05.2001 - 02.2006
- Managed leasing agreements for diverse vehicle inventory at dealership.
- Coordinated customer interactions to facilitate leasing processes efficiently.
- Trained staff on leasing policies and customer service protocols.
- Organized lease documentation to ensure compliance with regulations.
- Evaluated customer credit applications to determine leasing eligibility.
- Developed promotional materials to attract potential lessees and boost sales.
- Collaborated with sales team to align leasing offers with inventory levels.
- Oversaw maintenance of leasing software for accurate record-keeping and reporting.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
- Received, checked and processed applications for new leases.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Oversaw daily operations, maintenance, and administration of various properties.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Provided customer service support to ensure satisfaction throughout the tenancy period.
Education
Power Engineer - Power Engineering
Red River College
Winnipeg, Manitoba05.2007
Mechanical Engineer
Technological Institutes of The Philippines
05.2007
Skills
- Technical Direction
- Data Analysis
- Design Reviews
- Project Management
- Test Instrumentation
- Non-Destructive Testing
- Materials Science
- Risk Assessment
- Staff Management
- Verbal and Written Communication Skills
- FEA Tools
- LED Displays
- Cost estimation
- Vendor management
- Equipment troubleshooting
- Safety compliance
- Customer service
- Building maintenance
- Team collaboration
- Relationship building
Timeline
Building maintenance Hotel and casino gaming Floor
Gateway Cascade Casino
03.2024 - 07.2025
Senior Estimator
Straight Team
04.2019 - 06.2022
Building Maintenance
Manitoba Hydro
02.2006 - 03.2019
Sales and Leasing manager
Vicar Ford
05.2001 - 02.2006
Power Engineer - Power Engineering
Red River College
Mechanical Engineer
Technological Institutes of The Philippines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- Rotary International
- Project Management Institute
- Association of Information Technology Professionals
- Lions Club
- Association for Computing Machinery
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