APARNA ANN SURESH
Scarborough , Toronto ,ON
Summary
Customer-focused Cashier and Sales Associate with exceptional transaction processing skills. Supports promotions and maintains a well-stocked register area. Courteous and resourceful in resolving inquiries. Adaptable team player committed to delivering excellent customer service.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
DUBAI EXPO 2020
10.2021 - 03.2022
- Contributed to team success by completing jobs quickly and accurately
- Learned all tasks required quickly to maximize performance
- Shared optimism and enthusiasm to boost product sales
- Displayed and restocked merchandise by following brand guidelines
- Helped customers to locate specific products by conducting thorough stockroom checks, and delivering exceptional service
- Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
Salesperson
GITEX Dubai | Part-time
10.2020 - 10.2020
- Demonstrated exceptional salesmanship, exceeding targets during high-traffic events
- Provided product information, addressed inquiries, and guided customers through the sales process
- Collaborated with team members and management to optimize sales strategies
- Acted with professionalism, adaptability, and strong interpersonal skills
- Maintained accurate records of sales transactions and customer interactions
- Received positive feedback for exceptional service and product knowledge.
Cashier - Part Time
Sharjah International Book Fair
08.2018 - 09.2018
- Performed accurate cash counts at store opening and closing
- Processed sales, exchange, and refund transactions efficiently to reduce customer waiting times
- Accurate processing of POS transactions and credit card payments
- Collaborated effectively with the team during high-volume periods.
Education
Higher Education - Commerce
Sharjah Indian School
05.2018
Bachelor of Arts - Finance And International Business
Success Point College, University of West Scotland
05.2021
PG - Global Business Management
Sault College
12.2024
Skills
- Good communication skills
- Friendly, and approachable
- Take pride in providing high customer service
- Ability to work as a team member and independently
- Honest and reliable
- punctual and responsible
- Task Prioritization
- Resource Allocation
Timeline
Customer Service Representative
DUBAI EXPO 2020
10.2021 - 03.2022
Salesperson
GITEX Dubai | Part-time
10.2020 - 10.2020
Cashier - Part Time
Sharjah International Book Fair
08.2018 - 09.2018
Higher Education - Commerce
Sharjah Indian School
Bachelor of Arts - Finance And International Business
Success Point College, University of West Scotland
PG - Global Business Management
Sault College
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