APARNA RAPHEAL
Ontario,ON
Summary
Friendly and adaptable professional with remarkable leadership and program management skills. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
CAD4MOTORS
02.2022 - Current
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Store Manager
Dollarama
04.2017 - 12.2021
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Generated financial and operational reports to assist management with business strategy
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Implemented service improvements to enhance sales cycle
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
Accounting Technician -
Seneca College of Applied Arts And Technology
North York, ON04.2018
Master Of Business Administration in Finance -
Bangalore University
Bangalore, IN05.2016
Skills
- Office Management
- Journal Entries
- Payroll
- Forecasting
- General Ledger Accounting
- Program Management
- Store Management Experience
- Merchandising
Additional Information
First aid+ cpr
Personal Information
Willing To Relocate: Anywhere
Timeline
Administrative Assistant
CAD4MOTORS
02.2022 - Current
Store Manager
Dollarama
04.2017 - 12.2021
Accounting Technician -
Seneca College of Applied Arts And Technology
Master Of Business Administration in Finance -
Bangalore University
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