GOKUL MANOJ
Toronto,ON
Summary
Professional with a strong work ethic looking to use background and abilities to flourish and make a significant contribution. Eager to advance my career in a fast-paced company, broaden my area of expertise, and produce outstanding outcomes that advance both corporate objectives and individual advancement.
Overview
7
7
years of professional experience
Work History
Production Supervisor
Estee Lauder
06.2023 - Current
- Optimized team's productivity to consistently meet and exceed targets, eliminating downtime
- Implemented and enforced Good Manufacturing Practices (GMP) guidelines, ensuring team adherence
- Maintained positive relationships with temporary agency personnel, expediting their onboarding and training
- Proactively identified potential performance-affecting concerns within the team
- Effectively resolved employee conflicts to maintain a harmonious work environment
- Facilitated transparent communication of project timelines, goals, and objectives to team members
- Executed product packaging with precision and quality control to meet specifications
- Ensured product quantity and quality met exacting standards
- Diligently followed5S principles to enhance workplace organization and efficiency
- Collaborated closely with line leaders to achieve optimal production targets
- Enforced adherence to production procedures, customer specifications with regulatory requirements and maintain strict compliance of health and safety regulations
- Motivated staff with regular feedback to improve performance and productivity.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Managed team of 70 production associates, overseeing productive production processes and meeting all deadlines.
Production Supervisor
Taylor Farms
03.2022 - 05.2023
- Oversee, plan, and schedule the work of employees who handle, package, test, and grade food
- Create strategies for adhering to work schedules and coordinating tasks with other departments
- Address issues at work and suggest ways to boost output and product quality
- Request supplies and materials
- Employees should be trained in company policy, safety protocols, and work duties
- Optimized team's productivity to consistently meet and exceed targets, eliminating downtime
- Managed team of 50 production associates, overseeing productive production processes and meeting all deadlines.
Fraud Analyst
Royal Bank of Canada
12.2021 - 03.2022
- Investigated and resolved refund claims by reviewing, researching, negotiating payment adjustments, and addressing appeals and grievances
- Analyzed online banking and ACH transactions to identify and address potential fraud activities
- Utilized established affiliated contractor and CMS databases to review and process claims
- Monitored and identified suspicious credit card activity and online orders using the bank's fraud detection technology
- Maintained comprehensive customer interactions and transactions records, documenting inquiries, complaints, comments, and resolutions
- Increased customer trust and confidence by effectively communicating fraud investigation outcomes.
Shipping & Logistics Supervisor
TVS Supply Chain Solutions
09.2020 - 10.2021
- Oversee orders and plan material and equipment stocking to guaranteed needs are met
- Maintain open lines of communication with suppliers, merchants, and customers to ensure successful transactions and build mutual trust
- Maintain logs and records to manage completed orders and warehouse inventory
- Hiring trucks and manage logistics personnel's in accordance with needs and availability
- Ensure the reports are accurate and sent to higher management
- Inspect the fillers, spacers, and protective padding are used while placing goods into containers
- Led and trained 35 employees in an year.
- Handled day-to-day shipping and receiving overseeing more than 25 trucks per day.
Shipping & Logistics Coordinator
Carborundum Universal LTD
06.2018 - 09.2020
- Consolidating orders to save money in shipping as well as packaging the materials
- Assisting the shipping manager in all stages of shipping practices
- Preparing packing slips, bill of lading, commercial invoices, packing declaration, way bills for export shipments
- Contact transport companies to trace or expedite merchandise
- Working together with internal divisions to maximize order flow from shipping to preparation
- Assessing the performance of carriers and and logistical problems
- Organize monthly inventory checks
- Monitoring of returned stocks
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
Education
Post Graduate diploma -
Sault College
Toronto, ON04.2023
Bachelor of Commerce -
University of Calicut
Kerala, India04.2017
Skills
- Manufacturing
- Operations management
- Production and processing
- Production planning
- Assembly and production
- Forklift, Unilift licensing Operation
- Power Mover Operation
- CMM Basics
- MS Office, Outlook
- MES
- SAP
- Power Tools
Training
SAP, MES, UNILIFT, HACCP, Walkie, WHMIS, Lockout Tag out, AOI, PSI
Languages
English
Full Professional
Timeline
Production Supervisor
Estee Lauder
06.2023 - Current
Production Supervisor
Taylor Farms
03.2022 - 05.2023
Fraud Analyst
Royal Bank of Canada
12.2021 - 03.2022
Shipping & Logistics Supervisor
TVS Supply Chain Solutions
09.2020 - 10.2021
Shipping & Logistics Coordinator
Carborundum Universal LTD
06.2018 - 09.2020
Post Graduate diploma -
Sault College
Bachelor of Commerce -
University of Calicut
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