Michael Li
Toronto
Summary
Dynamic Sales & Operations Coordinator at AC Construction, adept at enhancing customer relationships and driving lead generation through targeted campaigns. Recognized for improving customer satisfaction and leveraging analytical skills to optimize promotional effectiveness. A collaborative team player with a strong focus on motivational techniques and deal closing strategies.
Overview
2
2
years of professional experience
Work History
Sales & Operations Coordinator
AC Construction
01.2025 - Current
- Enhanced communication between sales teams and other departments for better collaboration and improved results.
- Improved customer satisfaction rates by addressing concerns promptly and professionally.
- Leveraged analytical skills to evaluate the effectiveness of various promotions and adjust future campaigns accordingly.
- Collaborated with marketing teams to develop targeted campaigns that boosted lead generation efforts.
Swim Instructor
City of Toronto, Parks and Recreation
04.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Bachelors - Industrial Engineering
Toronto Metropolitan University
Toronto, None06-2029
Skills
- Customer relationship building
- Deal closing
- Motivational skills
- Collaborative mindset
Languages
English
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Sales & Operations Coordinator
AC Construction
01.2025 - Current
Swim Instructor
City of Toronto, Parks and Recreation
04.2023 - Current
Bachelors - Industrial Engineering
Toronto Metropolitan University
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