Summary
Overview
Work History
Skills
Timeline
Generic

Joyce Sutherland

Surrey

Summary

Dedicated and detail-oriented housekeeping professional with extensive experience in hospitals and hotels, seeking a housekeeping role at your camp. With many years of experience in the construction industry, I also bring a strong work ethic and adaptability. Known for being organized and dependable, I have a deep connection to the Telegraph Creek area and its community, alongside a commitment to maintaining high cleanliness standards.

Overview

18
18
years of professional experience

Work History

Final and Detail Cleaner

RK Construction
01.2018 - 12.2019
  • Removed all construction debris, including nails, screws, and leftover materials.
  • Cleaned and wiped down surfaces including walls, ceilings, cabinets, countertops, and appliances.
  • Vacuumed, mopped, and occasionally waxed or polished floors.
  • Washed windows, mirrors, and cleaned fixtures such as light and plumbing fixtures.
  • Thoroughly cleaned bathrooms and kitchens, including sinks, bathtubs, showers, toilets, and appliances.
  • Dust furniture, decorative items, and all surfaces.
  • Sanitized and disinfected areas, with a focus on bathrooms and kitchens, to ensure hygiene.
  • Properly disposed of all construction waste and cleaning supplies.
  • Ensured quality control, maintaining high cleaning standards and meeting client expectations.

Housekeeper

BC Children's Hospital
10.2007 - 02.2010
  • Cleaned patient rooms and bathrooms, ensuring surfaces were properly disinfected.
  • Maintained cleanliness in other hospital areas, including utility and storage rooms.
  • Washed walls, windows, and ceilings; performed steam cleaning of various items.
  • Dusting, polishing, and wiping furniture, woodwork, and fixtures to maintain a neat environment.
  • Ensured cleanliness in hallways, corridors, and common areas.
  • Managed laundry and linen tasks, including collecting and distributing items to various departments.
  • Maintained linen quotas and ensured proper handling and storage of linens.

Housekeeper

Nanaimo Regional General Hospital
04.2006 - 08.2007
  • Cleaned patient rooms and bathrooms, ensuring surfaces were properly disinfected.
  • Maintained cleanliness in other hospital areas, including utility and storage rooms.
  • Washed walls, windows, and ceilings; performed steam cleaning of various items.
  • Dusting, polishing, and wiping furniture, woodwork, and fixtures to maintain a neat environment.
  • Ensured cleanliness in hallways, corridors, and common areas.
  • Managed laundry and linen tasks, including collecting and distributing items to various departments.
  • Maintained linen quotas and ensured proper handling and storage of linens.

Housekeeping Team Member

The Keg
05.2004 - 07.2005
  • Performed floor cleaning tasks, including sweeping, mopping, vacuuming, and polishing in various areas.
  • Maintained restrooms by cleaning and disinfecting, stocking supplies, and ensuring a clean and sanitary environment.
  • Cleaned and disinfected frequently touched surfaces, windows, walls, and glass.
  • Addressed spills and other hazards promptly and safely to maintain a safe environment.
  • Conducted minor maintenance tasks such as changing light bulbs and making minor plumbing repairs.
  • Reported maintenance issues and safety hazards to management for resolution.
  • Managed trash removal by gathering and emptying bins throughout the restaurant.

Housekeeper

Pacific Shores Resort & Spa
03.2003 - 07.2005
  • Performed cleaning tasks including dusting, vacuuming, mopping, sanitizing surfaces, and cleaning bathrooms.
  • Attended to guest rooms by making beds, restocking toiletries and amenities, and ensuring spaces were tidy and presentable.
  • Provided guest services by delivering items on request, offering information, and responding to special requests.
  • Reported maintenance issues, ensured proper functioning of equipment, and performed rotational cleaning duties such as steam cleaning carpets.
  • Maintained cleanliness in public areas, including hallways, lobbies, and elevators.
  • Managed laundry operations, including handling dirty linens, restocking, and maintaining the laundry room.
  • Kept inventory of cleaning supplies and ensured stock levels met operational needs.
  • Followed all safety, sanitation, and resort policy guidelines.
  • Assisted other departments with special projects and other duties as needed.

Prep and Line Cook

The Keg
01.2002 - 05.2004
  • Monitored and stocked workstations with necessary supplies.
  • Prepared menu items in coordination with the head chef and other line cooks.
  • Ensured quality and timely preparation of food.
  • Chopped vegetables, butchered meat, and prepared sauces as needed.
  • Cleaned and maintained workstation, preserving leftover food appropriately.
  • Complied with nutrition and sanitation regulations and standards.
  • Managed inventory of kitchen ingredients and restocked as needed.
  • Measured prepared ingredients to ensure alignment with chef requirements.
  • Labeled and stored food items appropriately to maintain freshness.
  • Prepared sauces and side dishes to accompany main dishes.
  • Washed dishes, disposed of trash, and maintained a sanitized kitchen environment in compliance with health department regulations.
  • Ensured quality and timely preparation of food in coordination with the head chef and other line cooks.

Skills

  • Strong work ethic
  • Proper tool usage
  • Efficient multitasking
  • Organizational growth
  • Deep cleaning expertise
  • Quality control standards
  • Cleaning techniques
  • Efficient time management
  • Communication

Timeline

Final and Detail Cleaner

RK Construction
01.2018 - 12.2019

Housekeeper

BC Children's Hospital
10.2007 - 02.2010

Housekeeper

Nanaimo Regional General Hospital
04.2006 - 08.2007

Housekeeping Team Member

The Keg
05.2004 - 07.2005

Housekeeper

Pacific Shores Resort & Spa
03.2003 - 07.2005

Prep and Line Cook

The Keg
01.2002 - 05.2004

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Joyce Sutherland