AOIFE MCFERRAN
Toronto,Ontario
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Reliable, energetic, and self-motivated individual always striving for success and mastering new skills.
Overview
5
5
years of professional experience
Work History
Event Sales Coordinator -
Clio Private Members Club, Ink Entertainment Group
Toronto , ON
2021.06 - 2023.07
- Coordinated parties, corporate events and fundraisers for clients.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Negotiated and closed deals with minimal oversight.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
General Manager -
Pogue Mahone Pub & Kitchen, FAB Restaurants Concepts
Toronto , Ontario
2020.03 - 2021.06
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
- Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
- Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Acting General Manager -
Pogue Mahone Pub & Kitchen, FAB Restaurant Concepts
Toronto , Canada
2019.09 - 2020.03
- Managed all daily and weekly operating reports for financials and worked closely with FAB accountants on a daily basis.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Recruited, interviewed and hired qualified staff for open positions.
Restaurant Manager -
Brazenhead Irish Pub, FAB Restaurant Concepts
Toronto , Canada
2018.11 - 2019.09
- Increased sales with multifaceted approaches involving employee coaching, customer service, and team motivation.
- Maintained successful operations by overseeing 30+ employees, monitoring performance and continuously eliminating knowledgeable gaps.
- Built a strong, resilient team by identifying and on boarding highly qualified candidates for key front-line and senior management positions.
Education
Some College (No Degree) - Online Certification in Leadership
University of Toronto
Toronto, ON03.2020
Diploma in Make Up Artistry - Beauty and Make Up
Portabello Institute
Dublin, Ireland04.2012
High School Diploma -
Malahide Community School
Dublin05.2008
Skills
- Team Building and Leadership
- Customer Service
- Relationship Building
- Goal Setting
- Business planning
- Business Development
- Coaching and mentoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Dreams without goals are just dreams"
Denzel Washington
Timeline
Event Sales Coordinator -
Clio Private Members Club, Ink Entertainment Group
2021.06 - 2023.07
General Manager -
Pogue Mahone Pub & Kitchen, FAB Restaurants Concepts
2020.03 - 2021.06
Acting General Manager -
Pogue Mahone Pub & Kitchen, FAB Restaurant Concepts
2019.09 - 2020.03
Restaurant Manager -
Brazenhead Irish Pub, FAB Restaurant Concepts
2018.11 - 2019.09
Some College (No Degree) - Online Certification in Leadership
University of Toronto
Diploma in Make Up Artistry - Beauty and Make Up
Portabello Institute
High School Diploma -
Malahide Community School
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