Aoife Kangaloo
Research Assistant
Kitchener,ON
Summary
Detail-oriented recent graduate with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data review, reporting and specimen handling. Specializes in genetics, biology and psychology.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Retail Representative
Purolator
Mississauga, ON
06.2020 - Current
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy
WAREHOUSE ASSOCIATE
Cardinal Health
Mississauga, ON
11.2019 - 05.2020
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Prepared orders for shipment by picking, packing, and labeling merchandise
FRONT END ASSISTANT
Costco Wholesale
Waterloo, ON
05.2018 - 05.2019
- Assist customers by providing information and resolving their complaints
- Worked flexible schedule and extra shifts to meet business needs
- Answered questions about store policies and addressed customer concerns
SUPERVISOR
Dairy Queen
Waterloo, ON
05.2015 - 08.2017
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Resolve customer complaints regarding food service
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Science - Fundamental Genetics, Biology And Psychology
UNIVERSITY OF TORONTO
09.2017 - 04.2021
High School Diploma - undefined
KITCHENER COLLEGIATE INSTITUTE
Skills
MS Office
Organization and Time Management
Analytical and Critical Thinking
Verbal and Written Communication
Quality Control Standards
Lab Maintenance Procedures
Specimen Handling
Conducting Assays
Certification
CPR & First Aid Level C
Timeline
Retail Representative
Purolator
06.2020 - Current
WAREHOUSE ASSOCIATE
Cardinal Health
11.2019 - 05.2020
FRONT END ASSISTANT
Costco Wholesale
05.2018 - 05.2019
Bachelor of Science - Fundamental Genetics, Biology And Psychology
UNIVERSITY OF TORONTO
09.2017 - 04.2021
SUPERVISOR
Dairy Queen
05.2015 - 08.2017
High School Diploma - undefined
KITCHENER COLLEGIATE INSTITUTE