Aoife Kangaloo
Research Assistant
Kitchener,ON
Summary
Detail-oriented recent graduate with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data review, reporting and specimen handling. Specializes in genetics, biology and psychology.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Retail Representative
Purolator
Mississauga, ON
06.2020 - Current
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy
WAREHOUSE ASSOCIATE
Cardinal Health
Mississauga, ON
11.2019 - 05.2020
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Prepared orders for shipment by picking, packing, and labeling merchandise
FRONT END ASSISTANT
Costco Wholesale
Waterloo, ON
05.2018 - 05.2019
- Assist customers by providing information and resolving their complaints
- Worked flexible schedule and extra shifts to meet business needs
- Answered questions about store policies and addressed customer concerns
SUPERVISOR
Dairy Queen
Waterloo, ON
05.2015 - 08.2017
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Resolve customer complaints regarding food service
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Science - Fundamental Genetics, Biology And Psychology
UNIVERSITY OF TORONTO
09.2017 - 04.2021
High School Diploma - undefined
KITCHENER COLLEGIATE INSTITUTE
Skills
MS Officeundefined
Certification
CPR & First Aid Level C
Timeline
Retail Representative
Purolator
06.2020 - Current
WAREHOUSE ASSOCIATE
Cardinal Health
11.2019 - 05.2020
FRONT END ASSISTANT
Costco Wholesale
05.2018 - 05.2019
Bachelor of Science - Fundamental Genetics, Biology And Psychology
UNIVERSITY OF TORONTO
09.2017 - 04.2021
SUPERVISOR
Dairy Queen
05.2015 - 08.2017
High School Diploma - undefined
KITCHENER COLLEGIATE INSTITUTE
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