Anyssa Sanchez
Alhambra, California
Summary
To secure a position with an institution that promotes the ability for career advancement and continued career growth
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Aide
Heritage Clinic & the Community Assistance Program for Seniors
06.2025 - Current
- Assisted in organizing program materials and resources for effective engagement.
- Supported implementation of daily activities, ensuring adherence to schedules and protocols.
- Collaborated with team members to create a positive environment for participants.
- Maintained accurate records of participant progress and feedback for program improvement.
- Facilitated communication between staff and participants to enhance program experience.
- Administer Medication
- Toileting
- Lead daily activities with clients
- Transported clients from home to facility
Certified Tax Preparer
Liberty Tax Service
01.2012 - Current
- Prepared and filed federal and state tax returns for diverse client portfolios.
- Advised clients on tax-saving strategies and compliance with regulations.
- Conducted thorough reviews of financial documents to ensure accuracy and completeness.
- Mentored junior preparers, enhancing team performance through training sessions.
- Implemented process improvements to streamline tax preparation workflows.
- Developed strong client relationships through effective communication and personalized service.
- Managed high volume workload during peak filing season while maintaining exceptional attention to detail and customer satisfaction levels.
In Home Supportive Service Provider
Los Angeles County
02.2012 - 06.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance client well-being.
- Administered basic healthcare tasks, including medication reminders and mobility assistance.
- Developed personalized care plans in collaboration with families and healthcare professionals.
- Maintained a clean and organized home environment to promote health and safety standards.
- Adapted quickly to changing client needs, demonstrating flexibility in service delivery.
Administrative Assistant
South Bay Truck Center BDA Los Angeles Freightliner
04.2016 - 08.2019
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Managed scheduling and appointment setting to optimize executive time and resources.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity of information.
- Data entry of contacts, invoices, and payments
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Arranged truck pick up from different vendors throughout the United States
- Ensured deals were correct and ready to send off to finance company
- Received customers deposits
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Pawnbroker
PrendaMex
10.2014 - 05.2016
- Evaluated pawned items for value, authenticity, and condition to ensure accurate pricing.
- Managed customer transactions, providing exceptional service while maintaining compliance with regulatory standards.
- Trained staff on operational procedures and best practices to enhance service delivery and efficiency.
- Developed inventory management strategies to optimize asset turnover and minimize losses.
- Analyzed market trends to adjust pricing strategies and improve competitive positioning in the local market.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Efficiently managed loan portfolio risk assessment timely collections reducing potential losses non-performing loans.
- Processed new inventory to ready for stocking on sales floor.
Office Assistant
Preferred Auto Service
02.2011 - 11.2012
- Processed vehicle registration and title applications efficiently, ensuring compliance with state regulations.
- Assisted customers with inquiries regarding licensing procedures, contributing to enhanced service satisfaction.
- Ensured compliance with state laws by verifying required documentation for vehicle title transfers and registrations.
- Generated car insurance quote
- Answered incoming calls
- Data entry
Community Center Assistant
Salt Lake Park
05.2009 - 09.2009
- Coordinated community events, enhancing participation and engagement among local senior citizen residents.
- Developed and implemented outreach programs to foster connections with diverse community groups.
- Managed scheduling for facility usage, optimizing availability for various activities and users.
- Supported team in executing daily operations, ensuring smooth functioning of center activities.
- Collaborated with local organizations to promote resources available at the community center.
- Provided excellent customer service, resolving member concerns and inquiries efficiently and professionally.
Education
High School Diploma -
South Gate High School
South Gate, California06-2012
Skills
- Interpersonal communication
- Problem Solving
- Time Management
- Multitasking
- Proficient MS Word/Excel
- 60 WPM with accuracy
Certification
- Certified CPR-AED,-2022
Athletic Director
San Gabriel Junior All American Youth Football and Cheer
Responsible for managing coaches, budgeting, scheduling, and promoting sports teams
Languages
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Program Aide
Heritage Clinic & the Community Assistance Program for Seniors
06.2025 - Current
Administrative Assistant
South Bay Truck Center BDA Los Angeles Freightliner
04.2016 - 08.2019
Pawnbroker
PrendaMex
10.2014 - 05.2016
In Home Supportive Service Provider
Los Angeles County
02.2012 - 06.2025
Certified Tax Preparer
Liberty Tax Service
01.2012 - Current
Office Assistant
Preferred Auto Service
02.2011 - 11.2012
Community Center Assistant
Salt Lake Park
05.2009 - 09.2009
High School Diploma -
South Gate High School