Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anya Arkhipova

Maple Ridge,BC

Summary

Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

14
14
years of professional experience

Work History

Receptionist

Angelo's Salon&SPA
Vancouver
02.2022 - 03.2023
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Receptionist

Steve Nash Fitness World
Vancouver
02.2015 - 01.2018
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Scheduled and confirmed appointments and meetings for management team.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Receptionist

Medical Centre
Vancouver, BC
08.2009 - 12.2012
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Education

High School Diploma -

Burnaby South Secondary
Burnaby, BC
06-2011

Skills

  • Office Management
  • Administrative Support
  • Scheduling
  • Time Management
  • Multi-line telephone skills
  • Scheduling appointments
  • Organization skills
  • Staff Management
  • Positive and professional
  • Office Administration

Languages

Russian
Native/ Bilingual
English
Full Professional

Timeline

Receptionist

Angelo's Salon&SPA
02.2022 - 03.2023

Receptionist

Steve Nash Fitness World
02.2015 - 01.2018

Receptionist

Medical Centre
08.2009 - 12.2012

High School Diploma -

Burnaby South Secondary

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Anya Arkhipova