Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Anya Arkhipova

Anya Arkhipova

Maple Ridge

Summary

Motivated waitress . Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Waitress/Bartender

Bloo Hookah Lounge
12.2021 - 11.2023
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.

Waitress

Sandbar Seafood Restaurant
03.2014 - 02.2016
  • Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Waitress

Siddhartha Indian Kitchen
01.2011 - 05.2014
  • Bussed and reset tables to keep dining room and work areas clean.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Used cash registers and credit card machines to cash out customers.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Waitress

Wings On Granville
06.2009 - 04.2011
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Burnaby South Secondary
Burnaby, BC
08.2010

Skills

  • Transactions and Cash Handling
  • Food safety understanding
  • Cool Under Pressure
  • Cleanliness
  • Greeting guests
  • Complex Problem-Solving
  • Specials Promotion and Upselling
  • High-volume dining

Languages

English
Full Professional
Russian
Native or Bilingual

Certification

Serving it Right

Timeline

Waitress/Bartender

Bloo Hookah Lounge
12.2021 - 11.2023

Waitress

Sandbar Seafood Restaurant
03.2014 - 02.2016

Waitress

Siddhartha Indian Kitchen
01.2011 - 05.2014

Waitress

Wings On Granville
06.2009 - 04.2011

High School Diploma -

Burnaby South Secondary

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Anya Arkhipova