Anwar Ismail
Toronto,Canada
Summary
Experienced professional technician specializing in fire alarm system inspections, maintenance, and repair. Demonstrated expertise in ensuring system reliability and compliance with safety regulations. Recognized as a valuable team collaborator, consistently delivering results through effective problem-solving and adaptability to changing needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
Sentinel D.E.C Systems Inc
04.2021 - Current
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Responded to maintenance calls and troubleshooting devices.
- Increased customer satisfaction by addressing emergency service calls in a timely manner and resolving issues efficiently.
Contract Coordinator
EPI Fire Protection and Security
12.2020 - 04.2021
- Responsible for providing annual inspection deficiency quotations to all private clients by compiling lists of deficiencies from various inspection reports
- Efficiently coordinated all life safety inspections and repairs for all private contracts
- Maintained strong relationships with clients through regular communication and proactive issue-resolution efforts.
- Monitored incoming contracts and service agreements for correct pricing and information.
Security Guard
GardaWorld
01.2017 - 01.2019
- Instrumental in cutting illegal parking scenarios 50% by persuading the Building Manager of the merit in introducing parking enforcement rules that ticketed individuals for law-breaking activity
- Equipped new-hires to represent the Company with professionalism, poise, and integrity by training them on a range of security protocols
Security Guard
Paragon Security
01.2018 - 07.2018
- Guaranteed optimum site protection at the high-traffic LCBO (Atrium on Bay location), having been picked by Immediate Supervisor to cover an extra shift during the Summer
Sales Associate
Dollarama
01.2015 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Operated POS terminals and cash drawer balancing.
Education
Advanced Diploma - Fire Protection
Seneca College
Toronto, ON01.2020
Skills
- Fire alarm systems
- Equipment testing
- Fire alarm inspection
- Effective customer communication
- Control Panel Operation
- Problem-Solving
- Attention to Detail
- Multitasking
Certification
- Certified CFAA Trainee Technician, 10/01/20
- Class 'G' Driver's License, 02/01/20
- NFPA 1035 Fire & Life Safety Educator - Level I, No Expiry Date
- NFPA 472 Hazardous Materials Awareness, No Expiry Date
Areasofstudy
- Alarm Design & Troubleshooting
- Fundamentals of Electricity & Electronics for Fire Alarms
- Sprinklers I & II
- Flammable & Combustible Liquids - Part 4
- Job Estimating & Materials Management
- Staff Training & Computer Assisted Drafting (CAD)
- Fire Alarm & Hydraulic Systems
- Building & Fire Codes
- Fire Protection Fundamentals
- Inspections & Legal Procedures
Languages
English
Elementary
Timeline
Fire Alarm Technician
Sentinel D.E.C Systems Inc
04.2021 - Current
Contract Coordinator
EPI Fire Protection and Security
12.2020 - 04.2021
Security Guard
Paragon Security
01.2018 - 07.2018
Security Guard
GardaWorld
01.2017 - 01.2019
Sales Associate
Dollarama
01.2015 - 01.2017
- Certified CFAA Trainee Technician, 10/01/20
- Class 'G' Driver's License, 02/01/20
- NFPA 1035 Fire & Life Safety Educator - Level I, No Expiry Date
- NFPA 472 Hazardous Materials Awareness, No Expiry Date
Advanced Diploma - Fire Protection
Seneca College
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