ANVITH YENADKA LOKAPALA
42 Pintail Crescent, North York,ON
Summary
Proven in enhancing customer experiences at Peter England, adept in conflict resolution and efficient POS transactions, showcasing exceptional customer service and problem-solving skills. Collaborated effectively across sales and stock teams, driving retention and operational efficiency. Demonstrates a keen ability to manage time and prioritize tasks, contributing to team success.
Overview
7
7
years of professional experience
Work History
Sales Associate
Peter England
03.2021 - 06.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed conflict resolution with dissatisfied customers professionally, improving customer retention rates.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
Cashier
Adidas Outlet Store
04.2019 - 01.2021
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Stock Associate
Brand Factory
06.2017 - 10.2018
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
Education
Graduate Certificate - Global Business Management
Seneca College of Applied Arts And Technology
North York, None06-2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
Hindi
Full Professional
Timeline
Sales Associate
Peter England
03.2021 - 06.2024
Cashier
Adidas Outlet Store
04.2019 - 01.2021
Stock Associate
Brand Factory
06.2017 - 10.2018
Graduate Certificate - Global Business Management
Seneca College of Applied Arts And Technology
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