Enthusiastic team-player motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
4
4
years of professional experience
Work History
Medical Aesthetics Instructor
International Beauty Institute
Mississauga, ON
03.2024 - Current
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Patient Care Coordinator
ICLS Dermatology and Plastic Surgery
09.2022 - 12.2023
Administering incoming and outgoing medical and elective referrals
Inspecting referrals for acceptance based on concern
Sole Coordinator in charge of Dermatology Technology status, updating team of constant changes in technology (machine out for repair, parts arriving etc)
Booking and managing multiple Dermatology schedules
OHIP and Non-OHIP billing
Advanced terminology in Medical and Elective Dermatology setting.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Worked closely with patients to deliver excellent and direct individualized patient care.
Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Coordinated transportation to get patients to and from medical appointments.
Nursing Coordinator
Skin Vitality Medical Clinic
08.2021 - 09.2022
Create, compile and export personilzed monthly schedule for RPNS, RNs, and NPs across 13 clinics
Maintaining files and records with effective filing systems
Act as a liaison between company and multiple medical suppliers
Audit payroll for injections department
Coordinating time clocks and monitoring sick calls for staff
Creating on-call schedule, delegating as per practice needs
Conducting Daily Audit Reports
Nurse interviewing, on-boarding and coordinating training.
Decreased patient re-hospitalization and boosted recovery rates by coordinating with specialists, physicians and at-home caregivers.
Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
Medical Receptionist
Skin Vitality Medical Clinic
08.2021 - 04.2022
Assisted with the organization and maintenance of inventory and office support
Filing medical records and performing other administrative duties as required
Collecting accurate medical history forms from patients to authorize treatment
Completing daily AM/PM inventory counts.
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained current and accurate medical records for patients.
Warehouse Supervisor
JBH & J Corporation
Hamilton, ON
05.2020 - 08.2021
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Used warehouse management software to reconcile daily inventory.
Created detailed reports on crop yields, environmental factors affecting growth rates, and any observed anomalies during the cultivation process.