Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ANUSHKA UDESHAN

Surrey,Canada

Summary

I am a well-organized and continuous learner, having the passion to explore new technologies and apply them to overcome challenges. I lead people, being a human element, passing them responsibilities and opportunities to ensure that they will achieve corporate goals, as well as their career goals. I always admire teamwork and supporting the team to achieve technological and business goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Solutions Architect

Opus Consulting Group Ltd.
04.2023 - Current
  • Lead the design, implementation, and optimization of scalable, secure, and cost-effective cloud infrastructures (AWS & Azure) to meet organizational needs
  • Deploy, configure, and manage next-generation firewalls (Palo Alto) to protect cloud and on-premises environments, ensuring robust network security through advanced threat prevention, intrusion detection, and VPN configurations
  • Develop and manage Infrastructure as Code using tools such as Terraform, CloudFormation, and Ansible for automated provisioning and management of cloud resources
  • Collaborate with engineering and finance teams to monitor, analyze, and optimize cloud infrastructure costs using cloud cost management tools like AWS Cost Explorer, Azure Cost Management, or third-party solutions
  • Work closely with DevOps, development, and operations teams to create cloud-based applications and services with CI/CD pipelines and microservices architecture
  • Create and maintain detailed technical documentation of cloud architectures, workflows, and configurations
  • Lead training sessions to share knowledge across teams
  • Lead incident response for cloud-based infrastructure issues, perform root cause analysis, and implement preventive measures to mitigate future disruptions
  • Implement and enforce cloud security best practices, such as IAM, encryption, and access control, while ensuring compliance with regulatory requirements
  • Technologies used: Juniper, Palo alto, Cisco Meraki, Cisco Umbrella, Site to Site VPN/IPSEC, AWS Cloud Including Networking, EC2, HPC/ Databases & Load Balancing, MySQL, Entuity, Thousandeyes, IPAM, Syslogng, Python, Ansible, Linux, Windows Server, Trellix, Splunk, Sophos, Atera, Microsoft Intune, O365 Stack, Commvault, NetApp, etc

Engineer, Networks

London Stock Exchange Group
05.2020 - 04.2023
  • Onboarded 100+ customers into LSEG network without any post-onboard incidents to increase customer revenue for the company
  • Daily participated in escalated technical calls to resolve customer and internal network issues ensuring minimum downtime for production services
  • Supported with 2nd level and 1st level network support and monitoring of LSEG network infrastructure
  • Provided network troubleshooting and device upgrades, OS upgrades, Device Replacements where required
  • Work closely with other production teams and third-party supplier teams to resolve problems requiring additional input
  • Adhered to ITIL and change management procedures when making changes to the network infrastructure
  • Provided support with other internal teams with various network related issues
  • Provided support with customer related issues and customer onboarding to LSEG network
  • Supported with implementing new solutions to the network team to streamline the processes
  • Actively participated with network projects related tasks and implementations
  • Conducted Knowledge Transfers to newcomers and created Confluence pages to share the technical knowledge gained through troubleshooting incidents
  • Technologies used: Cisco SD-WAN, Cisco ACI, Arista Cloud Vision, Cisco, Juniper, FortiGate, Palo alto, Cisco ASA, Juniper SRX, Site to Site VPN/IPSEC, GRE tunneling, Cisco Meraki, VOIP, CUCM, SIP protocols, F5, Alteon, AWS Cloud, MySQL, Entuity, Thousandeyes, IPAM, Syslogng, Python, Terraform, Ansible, Linux, Windows Server

Senior Network Engineer

Voigue Pvt Ltd
05.2019 - 03.2020
  • Company Overview: Remote support to Broadband Solutions Pvt Ltd Australia
  • Supported residential and corporate customers in handling technical issues related to ADSL2+, bundles services, VDSL, Fibre Optic Services (FTTN/B/P/H), and VOIP - VPBX
  • Troubleshooted service-related issues for services rendered by ISPs such as Telstra, AAPT and Vocus
  • Supported with Configuring &Troubleshooting end user equipment such as CISCO, Juniper, Telesis router based on different configuration requirements
  • Configured & Troubleshooted Voip on end user devices and voip related issues by testing soft phones such as MicroSIP, SmartPABX and Physical phones such as Yealink and Cisco SPA
  • Maintained Procedures and records of diagnosis and resolution of related issues on the Freshdesk Management System
  • Remote support to Broadband Solutions Pvt Ltd Australia
  • Technologies used: Cisco, Juniper, VOIP, FortiGate, Palo alto, Cisco Meraki Wireless, Fibre, Mikrotik, Unify, Azure, Linux

Assistant Engineer, ISP & Network Security

Etisalat Lanka Pvt Ltd
05.2018 - 03.2019
  • Company Overview: Merged with Hutchison Telecommunications Lanka
  • Provided support with design and maintenance of Data Network & Network Security (ISP, Firewalls, IP, IT Network, Wi-Fi, DNS, and Network monitoring tools)
  • Implemented of new solutions/services/features and system enhancements
  • Ensured all tasks are executed within defined process of TT Management, Change Management, Preventive Maintenance, Incident Management, Problem Management, and Software Update Management, Security Management, Performance Management and New Node Acceptance
  • Provided technical support and problem analysis for operations team in case of critical situations
  • Supported with vendor management for planned network changes, issues, AMC e.g., upgrades, S/W packages etc
  • As well as any network problems
  • Cooperated with other departments during new system installation and acceptance tests and support in case of issues
  • Merged with Hutchison Telecommunications Lanka
  • Technologies used: Cisco, Juniper, FortiGate, Palo alto, Checkpoint, Cisco Meraki, SIP protocols, F5, Alteon, AWS Cloud, Mikrotik, Ruckus Wireless, IPAM, Python network automation, VOIP, IP Telephony, SIP Gateway, Windows Server, Linux

Networks & Systems Support Engineer

OneWiFi & Infrastructure LK
06.2017 - 06.2018
  • Assisted with network troubleshooting and diagnostics across the multiple customer networks
  • Provided customer support including direct support to end users and interfacing with customer IT Helpdesks
  • Implemented major network upgrades including the deployment of new configuration, and security features across a network of 2,000+ devices
  • Provided remote support for One WIFI field technicians and contractors in service enablement and maintenance activities
  • Worked remotely with the Project Delivery Team in Australia on major/minor Public Wi-Fi deployment projects
  • Coordinated with upstream supplier specifically on broadband internet faults and provisioning issues
  • Supported with updating and maintaining internal systems including inventory management, service management, process optimization and network management platforms
  • Technologies used: Cisco, Juniper, FortiGate, Palo alto, Forcepoint, Checkpoint, VOIP, PABX, Cisco Meraki, Ruckus, Mikrotik, Python, Linux

Education

MASTER OF BUSINESS ADMINISTRATION -

BEDFORDSHIRE UNIVERSITY
01.2022

B.ENG (HONS) - COMPUTER NETWORKS & SECURITY

STAFFORDSHIRE UNIVERSITY
01.2017

Skills

  • Cloud Platforms: AWS, Azure, Oracle Cloud
  • Cloud-Native Architecture & Design
  • Multi-cloud & Hybrid Cloud Architectures
  • Serverless Computing (AWS Lambda, Azure Functions)
  • Cloud Migration Strategies (Re-platforming, Re-hosting)
  • Cloud Security Best Practices (IAM, VPC, Encryption, WAF)
  • Security Frameworks: NIST, ISO 27001, CIS, PCI DSS, SOC 2
  • Identity & Access Management (IAM), Zero Trust
  • Network Security (Firewalls, VPN, IDS/IPS)
  • Penetration Testing & Vulnerability Management
  • Cloud Security Tools (SIEM, Splunk, Sentinel)
  • Encryption & Data Protection (SSL/TLS, IPsec)
  • CI/CD Tools: Jenkins, GitLab
  • Infrastructure as Code (IaC): Terraform, CloudFormation
  • Configuration Management: Ansible, Puppet
  • Networking: TCP/IP, MPLS, BGP, DNS, Load Balancing, SD-WAN, VPN
  • Virtualization: VMware, Hyper-V
  • Monitoring & Analytics: Prometheus, Grafana, LogicMonitor, Entuity
  • Cross-functional Team Leadership & Mentoring
  • Solution Design & Architecture
  • Stakeholder Communication & Alignment
  • Budgeting & Cost Optimization

Certification

  • CERTIFIED CLOUD SECURITY PROFESSIONAL (ICS2 CCSP), 2024 - 2027
  • QUALYS CERTIFIED SPECIALIST - VMDR, 2024
  • CERTIFIED IN CYBERSECURITY (ISC2 CC), 2024
  • AWS CERTIFIED SOLUTIONS ARCHITECT - ASSOCIATE (SAA-C02), 2022 - 2025
  • JUNIPER NETWORKS CERTIFIED SPECIALIST, ENTERPRISE ROUTING & SWITCHING (JNCIS-ENT), 2021 - 2024
  • JUNIPER NETWORKS CERTIFIED ASSOCIATE, JUNOS (JNCIA-JUNOS), 2021 - 2024
  • ORACLE CLOUD INFRASTRUCTURE 2021 CERTIFIED CLOUD OPERATIONS ASSOCIATE, 2021

References

Will be provided upon request.

Timeline

Senior Solutions Architect

Opus Consulting Group Ltd.
04.2023 - Current

Engineer, Networks

London Stock Exchange Group
05.2020 - 04.2023

Senior Network Engineer

Voigue Pvt Ltd
05.2019 - 03.2020

Assistant Engineer, ISP & Network Security

Etisalat Lanka Pvt Ltd
05.2018 - 03.2019

Networks & Systems Support Engineer

OneWiFi & Infrastructure LK
06.2017 - 06.2018

B.ENG (HONS) - COMPUTER NETWORKS & SECURITY

STAFFORDSHIRE UNIVERSITY
  • CERTIFIED CLOUD SECURITY PROFESSIONAL (ICS2 CCSP), 2024 - 2027
  • QUALYS CERTIFIED SPECIALIST - VMDR, 2024
  • CERTIFIED IN CYBERSECURITY (ISC2 CC), 2024
  • AWS CERTIFIED SOLUTIONS ARCHITECT - ASSOCIATE (SAA-C02), 2022 - 2025
  • JUNIPER NETWORKS CERTIFIED SPECIALIST, ENTERPRISE ROUTING & SWITCHING (JNCIS-ENT), 2021 - 2024
  • JUNIPER NETWORKS CERTIFIED ASSOCIATE, JUNOS (JNCIA-JUNOS), 2021 - 2024
  • ORACLE CLOUD INFRASTRUCTURE 2021 CERTIFIED CLOUD OPERATIONS ASSOCIATE, 2021

MASTER OF BUSINESS ADMINISTRATION -

BEDFORDSHIRE UNIVERSITY

Similar Profiles

CREATE PROFILE
ANUSHKA UDESHAN